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New SQL Requirement in MobiControl 15.2 not mentioned in Onlinehelp

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MK
Martin K. Bronze Contributor
Dataphone GmbH

Hello,

In the Online help for 15.2 there is just the requirement of SQL Server 2016 SP2 CU1  or 2017, but in reality the Installer gives out an error if the SQL Server 2017 is not on Patchleve CU8:

"Please install SQL Server 2017 Cumulative Update 8 or later and restart the installation..."

This should be mentioned in the Requirements, as it could be a bigger issue were an external SQL Server is used and the customer has to upgrade it to this Patchlevel first.

I know this is already mentioned here https://discussions.soti.net/thread/update-to-v-15-2-from-15-1-2-1035/ but i wanted to focus on the new requirement

Martin

sql-2017
5 years ago
SOTI MobiControl
ANSWERS
D
DDMOD@SOTI Platinum Contributor
5 years ago (edited 5 years ago)

Hi Martin,

SOTI Product Team have confirmed that the Database requirements for running the MobiControl 15.2 installer should be:

  • Microsoft SQL Server 2016 (Service Pack 2, Cumulative Update 12)
  • Microsoft SQL Server 2017 (Cumulative Update 8)

SOTI MobiControl help document for v15.2 is already updated with the above information. 

For reference: https://www.soti.net/mc/help/v15.2/en/setup/installing/system_requirements.html

If this post has helped you in solving your inquiry, I would request you to mark the particular comment as "is solution", so others may benefit from this information.

Regards,

Solution
D
DDMOD@SOTI Platinum Contributor
5 years ago (edited 5 years ago)

Hi Martin,

Thank you for bringing this to our attention!


We are in the process of confirming that the Database requirements for running the MobiControl 15.2 installer should be;


* Microsoft® SQL Server® 2016 SP2 Latest Cumulative Update
* Microsoft® SQL Server® 2017 Cumulative Update 8 or later 

We will submit a request to update the SOTI MobiControl help document for v15.2 and update this thread.

Regards,

MK
Martin K. Bronze Contributor
5 years ago

Hello DDMOD@SOTI,

thank you; i have already seen that the documentation is updated.

greetingd
Martin

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