Is there any way on SOTI to check whether a device is registered to Zero Touch or not? Probably by simply reading any available parameters on SOTI?

We want to check the devices enrolled on SOTI whether they are already registered on Zero Touch or not. If not, an email alert needs to go out, which will then alert the IT admin to register the device to Zero Touch.

a year ago
SOTI MobiControl
ANSWERS

No way of getting this information out of Soti.

The only way you can acchieve this would be that you compare via API on regular base the device IMEI's (if the have one) or SNR (if they don't have a IMEI) with the ones in the ZTP.
And if it's not found in the ZTP, create a notification somewhere (ex. a mail as you meant).

But, an IT admin can't register new devices to ZTP, this can only be done by the reseller (and I wonder why they should register a device they haven't sold as those should be in the ZTP then already). Or are you talking about assigning a configuration (so they are already in the portal but with no configuration assigned).

I also wonder why/how devices should appear in your console if you use ZTE already or are you just moving to it?

S
SSMOD@SOTI
10 months ago

Hi Faraz Mohammed,

Thanks for posting on SOTI Pulse, Thanks Rafael for responding to the post, your expertise and willingness to help are greatly appreciated!

Has your query been resolved? If not, or if you have any additional concerns, please don't hesitate to reach out. We are dedicated to providing assistance and support.

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Kind Regards,

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