Hello guys,
has anyone else noticed an annoying lag in the remote of these devices?
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Hello guys,
has anyone else noticed an annoying lag in the remote of these devices?
Dear Remy,
Thank you for posting on SOTI Pulse.
Yes there is a ongoing issue with respect to Lag while taking Remote control for the Android 15 Devices.
Our Teams are working on it with our Partners and we will soon provide an update on it.
If you have any additional questions or concerns, please don't hesitate to reach out here or you can contact us at support@soti.net
We're dedicated to providing assistance and support.
Kind regards,
SOTI
Hi @ASMOD@SOTI,
I was explicitly referring to the Samsung ecosystem / Samsung RC v1.
Dear Remey,
Thank you for posting on SOTI Pulse.
Yes there has been slowness issues reported with respect to Remote control specifically to samsung android 15 devices as starting with Android 15 (Knox 3.11) they have implemented changes to enhance new security features.
As of Knox 3.11, remote control features are restricted to applications running in a properly configured Android Enterprise environment.
We are aware about this Lag and our respective Teams in SOTI are working on it.
If you have any additional questions or concerns, please don't hesitate to reach out here or you can contact us at support@soti.net
We're dedicated to providing assistance and support.
Kind regards,
SOTI