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Trying to install Mobicontrol with customer database backup

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Benjamin, Wilts
Taneri Consulting GmbH (TCG Global)

Hi,

I'm trying to install Mobicontrol for testing purposes with a backup from a customer database.

I restored the database within the SQL Management Studio, but nevertheless the installation doesn't work as I hoped it would.

Any ideas what I'm doing wrong or anything that I'm missing?

Thanks,

Please see some screenshots of the installation procedure.

4 years ago
SOTI MobiControl
ANSWERS
A
ANKMOD@SOTI
4 years ago

Hello Benjamin

Greetings

Thanks for your Post to Soti Central!!

Kindly try to use SQL authentication rather than windows authentication for connecting to Sql server 

Although ,You can use either Microsoft SQL Server or Windows credentials; however, Microsoft SQL Server credentials are preferred to avoid experiencing issues with services such as reporting.

If possible, use an SA account for authentication. SA user accounts contain the right set of permissions to guarantee the proper functionality of SOTI MobiControl services. These credentials are not stored by SOTI MobiControl so store them in a safe place that is available to your organization.

When installing SOTI MobiControl, your useraccount must be either a SysAdmin or a DbCreator with additional ALTER ANY LOGIN permissions. When upgrading SOTI MobiControl, you must also have ALTER DATABASE permissions.

When performing regular operations for SOTI MobiControl Main and Archive databases, the user must have the following permissions:

  • Db_datareader
  • Db_datawriter
  • Permission for execution of all procedures

Kindly let us know after testing.

Regards!!

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