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Do any one facing issue in Search Index Sync “Automatic Search Abort” issue

The Search index is not getting Auto update daily. we need to sync the search index manually.

5 years ago
SOTI MobiControl
ANSWERS
A
ANKMOD@SOTI
5 years ago (edited 5 years ago)

Hello Vivek G

Greetings

  • Kindly confirm Mobicontrol version along with build no
  • Is there any upgrades or recent changes has performed on mobicontrol server end recently just before you notice this issue
  • Secondly kindly confirm if you already tried to rebuild search indexes as mentioned in link and tried to check search again after auto sync happens   https://discussions.soti.net/thread/devices-disapear-in-sorting-but-shown-in-searching/
  • In last kindly also confirm about no of delpoyment servers and management servers  in your environment.

I will wait for your response.

Regards

RC
Raymond Chan
5 years ago

If your MobiControl server was upgraded from v13.x or earlier, some manual procedure to configure/clean-up the search module/database and internal firewall settings may be needed.

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