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Does 'Delivered' indicate that the profile has been installed on the device? This status seems to show up every so often even after revoking and re-installing the profile while the device is connected to a solid WiFi connection.
Hello Jamie,
Thank you for the question.
Would you please share the details of the profiles being pushed to the device. Please mention the MobiControl version and the device agent version. What kind of devices are in target.
The problem is likely related to conflict(s) with profile(s) already deployed, or sometimes related to incompatibility of some device agent with the server.
Do you have any profile(s) already deployed successfully? If so, what payloads are there? Have you successfully deployed any profile with authentication payload that set "device administrator password"?
We are seeing sort of the same problem on quite a lot of devices. Mostly it is WIFI payloads that end up as Delivered but it can be anything. For example a Lockdown, thou it is fully installed onto the device. But in the case of WIFI payloads the WIFI setting is not installed on the device...
Hi Johan,
Please confirm, the WiFi payload and Lockdown profile which says 'Delivered' on the web-console, have they installed fine on the device and working as expected?
Is it the web-console showing wrong information or the device did not receive the payloads on 'Delivered' status?
Regards,
One of our customers also facing the same issue.
As per my troubleshooting, the newly enrolled device showing the profile is installed.
But when the device is moved from one group to another that time the profile status is installed partially and FC and ARC are at delivered status.
As I checked at device end they working fine but in Console it showing wrong status
Do have any solution for this?
In my case the devices doesn´t receive the certificates I wanna install.