Hello,

we work with mobicontrol on version v13.0.3454 with a lot of devices zebra tc75x (android 6) under mobicontrol agent on version 13.3.2.1014

Actually I test a procedure for to upgrade to android 7.

I meet some problem about it.

Here is it the step I follow for to upgrade:

a) download os android 7 to zebra site and copy zip file on device

b) start the upgrade by a rule of mobicontrol

the result, device is well updated to android 7 but If i do some test -> reset / remote control / reset / and so on ..

At a moment, the device can't response ..I reboot device and after the device is broken !

Still rest on main screen with message -> start up android …. and nothing happen ...

We have few TC75X under android 7 buy there are several month.

The device agent on these device aren't the same Ok i can understand.

For to avoid to brake device when I upgrade to android 7, I would like to install the agent I have on android 7 to my android 6 and see the result with my test.

My question is how i can install the soti agent with mobicontrol ?

I remember it's not recommanded to install the mobicontrol agent by a profile ?

thanks for all