Delete photo fromTC75x

T
Tamil
Baba Products (M) Sdn Bhd (Zebra OVS)

Hi All,

We are using TC75x and user capture photo during market visit and sync data to ERP

After sync the photo still in device picture forlder and keep storing.

We able to send script command to delete photo and schedule delete the photo.

But we able see google photo not deleted and need delete manualy. 

Anyone can help this how to delete this by schedule delete or send scriptGoogle photo galary

6 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
6 years ago

Google Photos app may have cached photo data in its directory or in the cloud.  As it does not support managed configuration in the Android-Enterprise platform,  I wouldn't recommend using it to view photo  taken on your device if the photo data are sensitive.  There are plenty of free or open-source photo-viewers that can be chosen to replace Google Photos (which likely should be disabled  in Settings or blacklisted with MobiControl application-run-control profile).

Tamil, 

Thank you for requesting a response from SOTI Support Staff.

Is there any reason you are using google pictures instead of a third party viewer?  Especially because it sounds like the "back up and sync' option is enabled, possibly saving your images to the cloud.  Hence the reason it is difficult to remove the image and it keeps coming back.

Have you tried to disable the "back up and sync' option on the device?

Regards,

T
Tamil
5 years ago

Hi All,

I have black list the google photo apps. Its work !!

Thank you

SM
Sascha Möller
5 years ago

Hi Tamil,

you can also disable the photo app with stagenow / mxconfig.


Regards,

Sascha