Verifying Open SOTI Ports and Hosts for SOTI MobiControl on Windows Server

When ping and telnet are disabled, you can use the Test-NetConnection cmdlet to check the reachability of SOTI hosts and ports for inbound connections on Windows servers. This PowerShell cmdlet lets you confirm connectivity to SOTI services hosts and ports, which assists in troubleshooting and guarantees uninterrupted communication across your network infrastructure.

It is essential to check certain mandatory TCP ports required for hosting SOTI MobiControl services on a Windows server, such as:

• 443 (SOTI Services)
• 5494-5495 (SOTI Mobicontrol deployment and management server)
• 1433 (Microsoft SQL Server and SOTI Mobicontrol services)

You can refer to the system requirements available on SOTI System Requirements for more information. This resource provides detailed information on the required network ports and hosts for SOTI services, helping ensure proper connectivity and functionality within your environment.

To verify the inbound connectivity of these ports using the Test-NetConnection cmdlet:

1. Connect the laptop/desktop on the network from where connectivity to the SOTI MobiControl server needs to be checked.

2. On the same machine, launch Windows PowerShell as an administrator.

3. Use the below PowerShell script.

tnc <localIP/FQDN> -port 443

Note:  you can use TCP port 443 with the local IP/FQDN (Fully Qualified Domain Name) for unrestricted communication between your SOTI MobiControl deployment and the SOTI data center.

 

Service Name	Service URL
Activation Service	activate2.soti.net
Agent Builder Service	activate2.soti.net
Enrollment Service	mc-enroll.soti.net
Location Service	mobicontrolservices.soti.net

 

4. Use the following PowerShell script to verify the reachability of the services from the Windows server:

tnc <service URL> -port 443

The Test-NetConnection cmdlet returns a boolean value (True or False) based on whether the TCP connection test is successful or not:

• • True: Indicates that the TCP connection was successful. The target host and port are reachable, and communication is possible.
  • False: Indicates that the TCP connection test failed. The target host and port are not reachable, and communication is not possible.