SOTI Connect

2025.0.2

·

July 16, 2025

Note:

SOTI Connect 2025.0.2 Build 10164 replaces the previous build (10028) posted on June 23rd, 2025.

Upgrade Requirements

You must have the latest published version of SOTI Connect 2024.2 (or later) installed on your system before installing version 2025.0.2. Direct upgrades from versions earlier than 2024.2 are not supported. If running an older version, upgrade to 2024.2 first.

While Microsoft SQL Server 2022 is technically compatible with this release, it is not currently recommended as the database platform due to ongoing performance evaluations. SOTI advises testing in a non-production environment before deploying with SQL Server 2022.

Release Highlights

Honeywell MQTT Models

SOTI Connect now supports full device management on Honeywell MQTT-based printers for the following models:

  • RP2F
  • RP4F
  • PC45
  • PM45
  • PM65

Performance Improvements

Includes key backend upgrades that enhance scalability and performance in high-load environments. These improvements benefit rule execution speed, data throughput, and API responsiveness.

System Copy Tool

SOTI Connect now offers an advanced System Copy Tool, which allows users to generate one-to-one clones of their system. This feature empowers users to test, troubleshoot, and debug their instances at an unprecedented capacity for purposes including, but not limited to, upgrade and configuration processes, while preserving everything from instance configurations to enrolled devices. Even though the tool comes embedded with the SOTI Connect 2025.0.2 installer, it is backward compatible up until version 2024.0, which means it can be bundled with instances on past versions before their upgrade to 2025.0.2. Please refer to SOTI Connect Product Help for further documentation of the System Copy Tool or contact your SOTI Account Manager on how to best utilize the tool for your use cases.

REST Protocol Adapter Clustering

SOTI Connect now supports clustering for REST Protocol Adapters, significantly improving system resiliency and throughput. REST PAs can now be grouped and load-balanced across nodes, minimizing service interruptions and enabling higher device volumes.

Offline Device Management

Support for devices with intermittent or unreliable connectivity has been improved. SOTI Connect now better accommodates these devices, ensuring scheduled tasks and device management operations can still be executed with higher success rates.

File Store Enhancements

SOTI Connect 2025.0.2 introduces several important improvements to the File Store, aimed at enhancing file handling, classification, and update automation.

  • A redesigned search bar makes it easier to locate files based on metadata or file type.
  • Certificates and device logs are now tagged and displayed more intuitively, making them easier to identify and retrieve.
  • A new “Untyped File” category has also been introduced to help classify files that do not fall into the standard firmware or configuration categories.
  • File type symbols have been refined for greater visual clarity, allowing users to quickly distinguish between logs, certificates, firmware, and other files within the interface.

The installer is updated to allow field trial customers using MQTT to upgrade to the commercial version of SOTI Connect without loss of existing configuration or device data.

General Improvements

SOTI Connect 2025.0.2 introduces several upgrades designed to improve the user experience. These include:

  • Additional search and filtering for device types
  • UI consistency improvements (button text, panel fonts)
  • New export options added to File Store and Reports
  • Enhanced support for MQTT simulators and alerts
  • Improved error handling in device type and rule actions
  • Column selector enhancements for Devices and Configuration pages
  • Visual cleanup in section widgets and rule configuration menus

Resolved Issues

IOT‑21116 SOTI Connect failed to update the device after enrolling via registry with assigned static IP address.
IOT‑22591 Test connection to Certificate Authority failed.
IOT‑23379 Active Directory based login took over one minute to complete.
IOT‑23380 An internal server error occurred when accessing the Certificates page after SOTI Connect upgrade.
IOT‑24539 Console check-in did not trigger notification or update device status/details.

Known Issues

IOT‑24819 Sequential rule is blocked when a parallel rule is running on the same device.
IOT‑25418 Deleting a certificate template leads to API internal server error.
IOT‑25770 Device registry templates are not shown for SATO printers.
IOT‑26029 Incompatible Protocol Adapter (PA) keeps connecting and disconnecting.
IOT‑26079 Printronix Auto ID T6204 Thermal Printer - Download Firmware from File Store Action Fails.
IOT‑26305 Honeywell MQTT PC45 and PM45 printers do not provide APIs to manage 802.1x Ethernet Certificates.
IOT‑26369 Honeywell MQTT PC45 - Changing Wireless I/O may result in the printer freezing on the bootup screen.
IOT‑26453 Honeywell MQTT PC45 and PM45 printers send Wired and Wireless IP addresses, it does not identify the active IP address/Interface.