How to Unlock the Moto G54 5G Lock Screen on Android 15

After upgrading to Android OS 15, when a phone lock is applied, the admin is unable to unlock the device after entering the PIN because the "Enter" button does not work. As a result, the device remains locked. However, once the device is unlocked, the "Enter" key works as expected in other applications, such as when typing in Google search.

• SOTI MobiControl 2024.1.2
• SOTI MobiControl Agent version 2025.0.4.1100

Note: This workaround may not be applicable in scenarios where the device PIN is set by the device user and not the admin.

To remove the PIN lock screen (Legacy script):

unlock

Note: The 'unlock' command removes the PIN from the device. Therefore, setting the PIN again using the script below is required.

To reset the PIN (set a new PIN) and reapply the lock (Legacy script):

resetpassword 1111

(Replace '1111' with the desired four-digit PIN)