SOTI ONE Product Support

Get all you need here

SOTI XSight Support



Release Notes

Feature Highlights | Resolved Issues

Help Documentation

Getting Started | Setting Up | Using the Console


Latest and popular detailed documents


Before You Begin

If you are not a current customer, please submit a trial request.

To learn about features that have been added in recent versions, please see the SOTI XSight Release Notes.


For help during installation, please read "Installing SOTI XSight (Setting Up SOTI XSight)" on the SOTI XSight Help page.


If you require further assistance, please email support.


Minimum System Requirements

  • SOTI MobiControl 14 or higher.
  • Chrome or Firefox browser
  • Microsoft SQL Server 2016, 2017 or 2019 (on-premise installations only)
  • Windows Server 2016, or Windows Server 2019
  • Processor: 2 GHz or faster
  • Memory (RAM): 4 GB or more
  • Hard disk space: 200 MB


XSight agent

The agent allows XSight to collect data from the device and send it to XSight the server to process and display on the dashboards. This is required to be installed on any Android device that you would like to monitor and analyze.

Requires MobiControl agent to be installed.


XT Socket Plugin

XSight Smart Battery Plugin. Made specifically for each manufacturer to capture enhanced battery analytics. Requires XSight and the MobiControl agents to be installed.

Can't find what you're looking for?