Community - SOTI MobiControl

Community - SOTI MobiControl

There's a new home for Articles. Find Articles on Our Product Support Page.

Android Discussions


  • 0 votes 5 answers

    Enter Password for credential storage / access to keystore.

    After rebooting device and opening application that uses certificate installed through other profile it asks for credential storage password. If I press cancel, it will ask to allow certificate after some while. If device is rebooted and left alone for a minute or two, it works just fine. Application is using certificates and Authentication profile is set. Everything also works if PIN to unlock is added. It looks like SOTI is starting some process that allows access to keystore (only my guess). Is it possible to enable it manually, startup or through script? One solution was to include a scripted delay when opening app from lockdown, but this seems to not be the best solution, because time it takes to set everything up differs and we would like to achieve the best startup without 3-5 min delay, if possible.

    Android
    7 years ago
  • 0 votes 1 answer

    Set a DefaultSharedPreference

    Hi, I'm a newcomer to mobicontrol and APK packaging. A supplier has given us an APK file, but there is a requirement to set a specific URL for the App when it is installed, and the supplier is reluctant to add the URL as part of the APK without additional cost (big surprise). Apparently the preferences for the app are stored in "DefaultSharedPreferences", and the preference is called "connection_url"   We use MobiControl - Package Studio to create the package from the APK. Can someone let me know how I would use this program to set the desired preference at the time of installation please? The help file doesn't help in this regard.   Many thanks   Mark

    Android
    7 years ago
  • 0 votes 3 answers

    Enable Developer Mode on AE managed device - TC25

    How to enable developer mode on AE managed devices? Our devices is Zebra TC25. I found here in forum, that it is possible via integration of SOTI to MX layer. But appreciate if someone can share step by step on how to do it. Thanks

    Android
    7 years ago
  • 0 votes 1 answer

    Force Client to Roam based on signal strength

    We are using some Zebra RF guns in our warehouse.  Per a recommendation from Cisco we have turned off Fast Transition on the wireless network, which basically means that the clients stay connected longer.  We would like to see if there is anything we can set in Soti to force the client to roam when it reaches a signal threshold. 

    Android
    7 years ago
  • 0 votes 6 answers

    writesecuresetting on Android+

    Mobicontrol: 13.3 Devices: Panasonic FZ-A2 Android: 6.0.1 Tried to send both (through SOTI-script): writesecuresetting –sys screen_brightness 200 writesecuresetting –sys screen_off_timeout 60000 But to no avail (I used 'watchsettings on' to know the setting, this worked fine)

    Android
    7 years ago
  • 0 votes 5 answers

    How to plan a wipe device ? Solved

    Hello all, we have many devices (zebra TC 75X under android 6.0). our server mobicontrol is on version : 13.3.0.3454 our client soti mobicontrol is on version : 13.5.0 build 1677 For some reason as for example driver lost his device we need to WIPE the device after x days for example ... Is it possible to wipe the device after x days of no connection ? Or could you tell me, which is best way for to WIPE device when this device isn't connected since several days ? thanks for your time

    Android
    7 years ago
  • 0 votes 7 answers

    Website URLs on home screen

    Hi We want to put some preconfigured website links on the desktop of our Samsung Android Enterprise devices. Is it possible to put those websites on the screen, or can we at least manage chrome bookmarks?

    Android
    7 years ago
  • 0 votes 2 answers

    Importing StageNow XML with mxconfig doesn't work Solved

    Hello, I created a profile with StageNow importing some PersonalDictionary items to the device. I tested the profile by using the StageNow App and the entries are present on the device. So I created a package for the device with the exported MDM XML file and a Post-Install script running "execute_shell mxconfig /sdcard/import.xml" The content of the XML is: <wap-provisioningdoc> <characteristicversion="6.3"type="PersonalDictionary"> <parmname="Action"value="3" /> <parmname="UseCurrentLocale"value="0" /> <parmname="Locale"value="de" /> </characteristic> <characteristicversion="6.3"type="PersonalDictionary"> <parmname="Action"value="1" /> <parmname="UseCurrentLocale"value="0" /> <parmname="Locale"value="de" /> <parmname="AddWord"value="umpunktion" /> <parmname="Shortcut"value="up" /> </characteristic> <characteristicversion="6.3"type="PersonalDictionary"> <parmname="Action"value="1" /> <parmname="UseCurrentLocale"value="0" /> <parmname="Locale"value="de" /> <parmname="AddWord"value="links nach rechts" /> <parmname="Shortcut"value="lr" /> </characteristic> </wap-provisioningdoc>   But it doesn't work. The package was successfully installed on the device, but the entries are missing.    Device Zebra TC51-HC with the latest Android 7.1.2 and Soti agent 13.6.   Any suggestions how to import the words and shortcuts using the xml file?   best regards Oliver

    Android
    7 years ago
  • 0 votes 8 answers

    Device Relocation based on device model Solved Locked

       First off my ultimate intentions is to have one barcode that loads all Zebra devices.  Doesn't matter if it is a ET50, TC70X, or a TC50.  With that in mind I have setup the add rule to drop all devices into a Stage folder.      My goal is to setup a device relocation based on the device model.  Unfortunately IP and Custom Data are the only option to trigger relocation rules (Soti PLEASE make this more flexible in future!).  I could use the Custom Data, but the only way to fill a custom data feild is through an INI or XML file off of the device (again FLEXIBILITY please...).  So at this point i'm thinking a file sync rule with a custom script post file sync that will take the %MODEL% and write it to an ini file on the android device.  Then I can tie the custom attribute to that file and pull back what was written into that ini.  FYI - I have this working on WinMobile devices since there are ini files built in that include the device model.    I am very weak at writing soti scripts and am wondering if i'm on the right track before I spend a bunch of time writing the script.  Is there an easier way?  Will this work at all?

    Android
    7 years ago
  • 0 votes 21 answers

    FZ B2 -> user change -> lock down switch off

    Hello all, I have a table FZ B2 (android 6.0) with a lock down, all works fine but the security service has find a gap ... It's possible to change user, and of course, delete the lock down ...the lock down disapear when you change the user ... I've try to delete ALL USERS under settings ...but it's not possible ... On lock down, i have checked => disable status bar expansion / disable settings change / hide status bar How to reproduce this : tablet sleep, touch on ...touch several time the user (blue icon) and you obtain this screen. After click a other icon represent a user or + , and the lock down switch off ... How i can resolve this ? thanks

    Android
    7 years ago
  • 0 votes 5 answers

    Run Scripts on Android Outside of the Lockdown

    I have a problem starting a factory reset with my android devices. I have the settings disabled via a policy and occasionally a factory reset needs to be started by an end user while offline. My thought was to have a script that the end user could run to start the reset /w command, but I didn't see a way to do this? What I really need is to be able to easily have the device factory reset by the end user while the device is offline with the settings disabled. Any advice would be appreciated. 

    Android
    7 years ago
  • 0 votes 2 answers

    Authentication Policy set - Not prompting to set pin

    Hello - I have set an AFW auth policy to require a pin code on our Samsung Active Tab 2's - However it's not prompting on the devices to set a pin when its applied.  If I look at the device in MobiControl it shows as "PIN Set - Yes". It's not however. I'm using the Android Enterprise Agent, not sure if that makes any difference?

    Android
    7 years ago
  • 0 votes 7 answers

    How to modify apps in a profile using AppConfig standard?

    We have an app that supports the AppConfig standard and we need to manage this app using a profile. Are we able to modify the app as required and manage it or do we have to use the app catalog to accomplish this? How would we manage the app going forward?

    Android
    7 years ago
  • 0 votes 1 answer

    Processus history on Android device Coppernic C-five

    We can see all the processus executed on the device (Coppernic Android C-five) bu is it possible to have an history for a defined period ? Thanks

    Android
    7 years ago
  • 0 votes 6 answers

    Lockdown : apk version displayed Solved

    Is it possible to display in the lockdown the version of the APK deployed ( Launch://........ ) ?

    Android
    7 years ago

Top 3 Contributors of The Week

View All

Earn Contributor Badge

More info
  • Diamond
    Diamond New

    Top-tier experts who are delivering outstanding content. Should have more than 7000 points.

  • Platinum
    Platinum

    Experts who are consistent with great content. Should have more than 1000 points.

  • Gold
    Gold

    Highly experienced members with valuable inputs. Should have more than 700 points.

  • Silver
    Silver

    Beginners taking the initiative. Should have more than 500 points.

  • Bronze
    Bronze New

    New contributors starting their journey. Should have more than 250 points.