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The devices are in lockdown mode so the users cannot access the play store. I need to install the home depot app on the scanners for users to look up part numbers. I can't find the APK file for it but it's on the google play store. Is there a way to have the app install on the scanners and be pushed out?
Hello, I am tasked with updating Android on our CT60 devices (currently on android 7.1.1, trying to update to android 9). Since we have 60+ devices in different locations, we need to be able to update remotely and automatically. According to Honeywell, the recommended way to automate this is to upload a Provisioner.xml file from their EZConfig software with the below "Source">/storage/IPSM/Honeywell/autoinstall/AndroidUpdate.zip "Action">InstallOta Where the AndroidUpdate.zip is an OTA file file synced to the device. However, there are three main issues with this process. 1. File sync does not work on our Honeywell devices when they are set to "User Mode" (general failure) 2. The recommended way to run the provisioner file is: sendintent -b "intent:#Intent;action=com.honeywell.ezconfig.intent.action.IMPORT_XML;S.path=/storage/IPSM/Provisioner.xml;launchFlags=0x0000020;end" However, this script seems to do nothing regardless of if the device is in user or admin mode. 3. Most important issue, once the device is updated (can manually launch the above update .xml via a barcode generated from EZConfig software), the devices is unenrolled from mobicontrol, and the wireless sign in information is forgotten, and the device is disconnected from our network. So I am wondering if there is an easier way to get these devices updated, or if there are any suggestions. I have worked with Soti tech support, and collected full ADB logs of this process, but have not made much progress on it, so I was wondering if anyone might have some ideas.
Hello, we have a device which has the Google services installed but the manufacturer added a custom setup wizard which does not show the GMS setup wizard and it's not possible to enroll the device as fully managed. Is there a way to setup the device as device owner?The device has Android 9 installed.
Hello community, does anyone know the issue that the Google managed account gets no token?In the logs i receive the message: Error message received from device Zebra MC93 (Managed Google Play Account Status:'EMPTY_TOKEN Got response but there was no token!') In the Mobicontrol App i only receive the message that i need to complete the configuration for your Work Profile. I am running MobiControl version 15.3.1.1151 Till now i did the following steps: Deleted the managed Google account and added another Google managed account Created a new rule with a complete new Google managed account Deleted all accounts in SOTI Enterprise Binding Checked if all ports are open: https://support.google.com/work/android/answer/10513641?hl=en&utm_source=google&utm_medium=email&utm_campaign=android_enterprise_april_nl&utm_content=help_center Nothing helped and the support Case (C00480403) has no solution yet. Does anyone has an idea how to solve the issue?
Hi all, in Android+ anyone know how get the value %Model%? I need use it in device relocation rules. Thanks !! Gian Luca
Hi all, Recently in v15 we got new feature that really ncie in Group Detail Location (my MC version is 15.3.0.6711). We can see location of devices in 1 group. One question about this feature, why the location map didn't update itself? I check the Location but 1 device seems not update, i should check curent location myself and after that the location update in map. Is there any method to keep the device location updated automatically everytime we check the group detail location? Thanks & regards, Randy
Having issues with setting up the intent/using Google Chrome to kiosk our web site. It is giving me a blank screen. Here is what I am using so far. I created a Kiosk Profile with Web Filter, Lockdown, and Authentication. Web Filter section I have the website of the Sharepoint site Lockdown section I have this entry (browsers://*.sharepoint.com) and the option to startup automatically at startup. I also have tried these three intent scripts w/o success: Intent://YOURURL#Intent;scheme=https;package=com.android.chrome;end Intent://YOURURL#Intent;scheme=http;action=android.intent.action.VIEW;component=com.android.chrome;end <intent:https://YOURURL#Intent;action=android.intent.action.VIEW;end> Anyone have a suggestion for me?
Hi I have setup an app rule for Romero insurance brokers but the first time you open the app it requires the account to be setup. Can tis be configured within the rule as this has to be pushed to 100 devices
We are trying to create a link to some documents through a lockdown profile on Android Plus. so far I have a link to mobicontrol Launch://net.soti.mobicontrol.androidwork This takes me to the device configuration screen though, and we need it to go directly to the Content library tab to prevent headaches with users. so far I have tried net.soti.mobicontrol.ui.contentlibrary as well as a few similar versions but none work. Apparently you can't link directly to the documents which would be ideal, so I am trying to get the user as close to where they need to be as possible.
Hi, Team, New here. Just wanted to ask if there's any SOTI script available to login user credentials on android application? Device: Honeywell CT60 Android OS version: A7 and A9 We need to do these steps below. 1. wipe application--> Wipeapplication com.app_name 2. start application-->start com.app_name 3. Login using this credentials below to provision the app.#Details needed as below. .Customer Name 'company_name' .Username 'password1' Then we need to Tap "Download" button or Enter to proceed with the provisioning. Is this something that we can be scripted from SOTI? Thanks in advance for your help! Regards, KSC NZ
Hi, We have a problem after Android update to version 11. We are using Samsung T-505 with the latest mobi agent. We don't see notification bar - when I set admin mode and restart a device, notification bar is visible. After next reset with user mode, notification bar is hidden (empty bar). After set admin mode, we can open notification bar (swipe down) only in home page, other page don't have this option. I don't know how I can repair this. Do you have any ideas?
Device Family Android PlusWork Managed DeviceZebra MC9300, Honeywell CK65Android 10Agent Version: 14.4.0.1028 SOTI version: 15.01.1181 I don't think any profile policy is preventing this At some point in time I would like to get all devices on the same agent version the newest agent on a recently setup device downloaded v 14.4.6.1001 afw#mobicontrol I believe we used as the download command
Samsung w/Android 10 Settings App Notifications Phone - Everything is "greyed out" except App icon badges. No assigned profiles, or packages, why can't I change this setting and how/where do I get control of this setting and other setting like it?
I have a few devices that are almost always offline. these have a very good internet connection (4g). if i go to soti agent on the device and press disconnect, then connect again. then i see the device online for a few seconds and again it goes offline. Mobicontrol Version: 15.1.3.device: bluebird ef500r with android 6.0.1 can you help me with this please.
I used stage now to create an XML file that changes the screen timeout on the devices (Zebra TC21), the test code worked when scanned by the device, but when I used the XML file to create a package using Package Studio and added it to a profile in SOTI, that didn't work. I used a post-install script when creating the package. And by the way, the profile installed the XML file on the device's SDcard but still looks like it did not execute itself. Your help would be very much appreciated. Thank you,
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