Community - SOTI MobiControl

Community - SOTI MobiControl

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Windows Discussions


  • 0 votes 6 answers

    How to set individual static IP address for winCE devices (MC92X)

    My customer uses an Wifi environment, where each devices is identified by a static address. We now need to bring in around 50 new devices an need to set an individual static ip therefore.  I pushed a fusion profile to each device, but how can I individually set the static IP? I do not hope that a need to create 50 separate profiles for this? Thanks for any hint on that

    Windows
    7 years ago
  • 0 votes 1 answer

    How to Allow startup programs for Windows Classic

    I have windows 10 device which is enrolled in Windows classic and whenever i enable my Lockdown all my start up programs are not running , so I’m looking for a alternative ways to do this.

    Windows
    7 years ago
  • 0 votes 1 answer

    How to format action parameters in REST API calls

    Hey guys! I am trying to send a message to a windows desktop legacy device and am having trouble with the body. I am "Trying it Out!" on the api site https://xxxxxxx.mobicontrolcloud.com/MobiControl/api.  Method 1 { "Action": "SendMessage","Message": "Hey There!","DisplayDuration": "NO_TIMER","MessageType": "3"}  Method 2  {"Action": "SendScript","Message": "showmessagebox 'This is a test message with Yes/No button and no timer' NO_TIMER 2"} Both are not working. Client ID, Client Secret, Username, Password, and Device ID are configured correctly. What am I doing wrong? Thank you for your help!

    Windows
    7 years ago
  • 0 votes 3 answers

    Profile installation Failed

    Hi all, We recently received quite a number of brand new iphone 6's from our provider all running iOS 12.  I upgraded MobiControl to 14.2.1.4394, it's running on windows server 2008 R2 with the TLS 1.2 registry patch and our SSL cert is running at the appropriate SHA256 with 2048 bit key (our own certificate, not a mobicontrol one).  All our devices are now showing the following error on first run; Profile Installation Failed The SCEP server returned an invalid response. What do I need to change to fix this, can't really tell the exec team we 120 paperweights.

    Windows
    7 years ago
  • 0 votes 1 answer

    Windows 10 Apps on Soti Lockdown

    I'm trying to run a Windows App on Windows 10, it's working well normally with the command line above (or any other app after find the properly path) explorer.exe shell:appsFolder\Microsoft.dynamics365foroperations-warehousing_8wekyb3d8bbwe!app Another example, Microsoft Remote Desktop app explorer.exe shell:appsFolder\Microsoft.RemoteDesktop_8wekyb3d8bbwe!app But when I assign a profile lockdown, is not working anymore, with the error Explorer.exe "Class not registered". How is possible run specifics windows 10 apps with soti?

    Windows
    7 years ago
  • 0 votes 1 answer

    Script to completely remove/uninstall Mobi Control from Windows Mobile 6.5 device

    Hi, As per the title, I'm looking for a script I can run in Mobi Control that will remove the program and ALL related files please?

    Windows
    7 years ago
  • 0 votes 2 answers

    Suppress citrix ica clien EULA accept

    I need to install ica client (.cab file) on old windows mobile devices, and it has to be silent. The \noui switch works fine for all other .cab files, but for Citrix .cab file it still asks to accept EULA to continue installation on the handheld devices. Does anyone know how to remove this ?

    Windows
    7 years ago
  • 0 votes 1 answer

    when I enroll Dell Laptops I need to name the the device using its Asset tag (serial number) the Macros are not working.

    How can I make a rule or run a script to name on enrollment or rename after to it's Serial Number and or asset tag.  These are all Windows 10 devices. 

    Windows
    7 years ago
  • 0 votes 2 answers

    VM3 Honeywell - Windows 10 ( 64bit )

    Hi , I'm unable to enable sync settings for this VM3 Honeywell Device which is running on OS Windows Enterprise 64bit , the reason i wanted to enable this function because advised by one of the technical team from SOTI where i'm not able to send packages ( I/O error ) This unit enrolled in Windows classic , but the packages successfully deploy whenever we restart the SQL / MS / DS services in MobiControl server. Thanks/Regards , Sharron

    Windows
    7 years ago
  • 0 votes 2 answers

    Mobicontrol upgrading from 13.3.0.3851 to 13.4.0.5074

    After the upgrading, on a new enrollment, we have the following warning : Invalid device software version, Device is not allowed to upgrade. The FileSync doesnt start. Since we have a hundred of devices (windows mobile devices MC55, MC67), we would like to make a change in the database in order to tell the MobiControl server to accept the agent version which is actually on the devices. It would be a burden to change manually the agent version on the devices. We are using MobiControl Staging embedded on the devices : one barcode read and everything is deployed on the PDA via FileSync. More is done via a script in this MobiControl staging sequence so we can't enroll, upgrade the agent via the console then FileSync. Thanks for your support on that question, Lionel

    Windows
    7 years ago
  • 0 votes 1 answer

    Importing SIM Details

    Hello I have a around 250 GETAC RX-10 Tablets running on a standard Windows platform and would like to monitor the SIM ICCID and the IMEI number of the device.  Could someone tell me how I can extract this information from the tablet into SOTI.  From what I have read the ICCID can be extracted from the Windows registry using a rules based approach. I am using version 14.1.3.1587 of Mobi Control. Thank you. Regards Dave

    Windows
    7 years ago
  • 0 votes 5 answers

    Powershell script in package; Windows Desktop

    Device: Windows Desktop Goal: create directory file list (text file) POST copy routine Summary: - Package contains N number of files to be copied to a specific folder - Prescript creates file list BEFORE copy (via Powershell) - Postscript creates file list AFTER copy (via Powershell) Syntax: start powershell.exe c:\temp\DirPost.ps1 Powershell scripts are located in c:\temp directory I'm not able to get Powershell to run.  I can call it via the script window without issue but it fails to run via the package postscript.  I've considered using "shellexecute" but SOTI doesn't provide a list of "VERBS". ---- extract from SOTI Help file ---- shellexecute filepath -verb [-wseconds] Where -verb is the action you want the shell to execute -w tells the command to wait for the specified length of time (in seconds) before executing ---------------------------------------

    Windows
    8 years ago
  • 0 votes 3 answers

    TimeSync to Windows Desktop doesn't work

    I've configured timesync (Windows Desktop - Time Sync., tested with deployment and NTP server) on the group of the devices. However, the Windows Desktop client (VM3) doesn't sync the time (date is ok, time difference is +6h24m). In the device log i see a warning (not at every checkin): "Inaccurate device date-time detected" Any tips for this?

    Windows
    8 years ago
  • 0 votes 1 answer

    Reset Administrator webconsole password

    Hello Following reinstallation of Soti mobicontrol, the Adminstrator login with old password does not work Please assistannce to reset this password

    Windows
    8 years ago
  • 0 votes 10 answers

    Unable to register CE 6.0 terminal Omnii XT15

    Hello, My terminal Omnii XT15 Windows CE 6.0 was connected to my soti mobicontrol server but this XT15 failed, it has been sent to maintenance and now it's back with a new motherboard. I tried to install Soti mobicontrol agent as it was before the reparation but unfortunatly the communication beetween the terminal and soti server was not ok (the terminal was still present in the soti console but not "on"). So i deleted the terminal registred in Soti (i also deleted the certificat), removed the agent from the terminal, created a new deployment agent, installed it on the terminal but still no communication beetween terminal and soti server. I checked the "Deploymenet server" logs, and it seems there are error regarding a certificat : 2018-07-27 13:56:29,027 (0x00001f7c) [INFO] CWinLogFile::WriteAllLog() New connection entry, index=19, name=*, host=172.18.203.32, sock=3744, port=49421 2018-07-27 13:56:29,167 (0x00001e0c) [WARN] CWinLogFile::WriteAllLog() SSL: Error 8009030E querying remote certificate 2018-07-27 13:56:29,168 (0x00001e0c) [INFO] CWinLogFile::WriteAllLog() SSL: Connection info: Protocol=00000040, Exch=0000A400 (1024), Hash=00008004, Cipher=00006603 (168) 2018-07-27 13:56:29,445 (0x00001e0c) [ERROR] CWinLogFile::WriteAllLog() ConnThread: index=19 (): 0 byte received, socket closed anyone to help me to properly register the terminal please ? Thanks in advance

    Windows
    8 years ago

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