TimeSync to Windows Desktop doesn't work

M
Mark
Zetes B.V. (Netherlands)

I've configured timesync (Windows Desktop - Time Sync., tested with deployment and NTP server) on the group of the devices.

However, the Windows Desktop client (VM3) doesn't sync the time (date is ok, time difference is +6h24m).

In the device log i see a warning (not at every checkin): "Inaccurate device date-time detected"

Any tips for this?

7 years ago
Windows
ANSWERS
RC
Raymond Chan Diamond Contributor
7 years ago

Have you checked that the date/time settings of the  your MobiControl server itself is reasonably accurate?  How many different brand/models of devices do you have in this server?  If there's more than one,  do they all have similar problems? 

M
Mark
7 years ago

I've also having contact wih another collegue of you.

It's a soti cloud environment, with only VM3 (Win7) devices.

It looks like the cloud server and agents have to be updated (running version: 14.1.3.1587)

RC
Raymond Chan Diamond Contributor
7 years ago

I'm not from Soti.  

Anyway, if Soti support team is upgrading your cloud instance, let's wait and see if the problem is still there after the upgrade.