Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 13 answers

    Unable to blacklist YouTube with Application Run Control

    As the title describes, I'm trying to blacklist youtube using the Application Run Control, but youtube is still remaining on the endpoints.

    Android
    4 years ago
  • 0 votes 3 answers

    Is there a script command to change the device's bluetooth name?

    I've tried the command below without success. writesecuresetting –sec bluetooth_name NEW_DEVICENAME

    Android Scripting
    4 years ago
  • 0 votes 2 answers

    File sync. Append Device Name

    Hi all I've set up a photo sync for our devices which works well but ideally I'd like to prepend the file name with the device name to help identify the photos. I've tried doing this as follows... but the filename just looks like this when it syncs.  %PERSONALIZED_DEVICE_NAME%IMG_20210824_144205_1.jpg I've also tried %DeviceID% %DEVICENAME% and  %ENROLLEDUSER_USERNAME% but nothing seems to work. I'd appreciate any advice you could offer.

    Android
    4 years ago
  • 0 votes 4 answers

    DB Error Messages after Update to 15.4.0.4735 Solved Locked

    Hi, my dba team is asking if these errors can be ignored or must something be fixed ?? We get these on a regular daily basis. [INFO] Database ID: [33]. Deleting unrecoverable checkpoint table row (id: 5). [INFO] HkHostFreezeCkptTrimming(). Database ID: [33]. HkTrimLSN Frozen: [1] [INFO] getMaxUnrecoverableCheckpointId(). Database ID: [33]. Start of Log LSN: 00020362:000D6575:0002 used to trim unrecoverable checkpoint files tables during full backup. [INFO] HkHostBackupDeleteContext(). Database ID: [33]. Cleaned up all the allocated buffers [INFO] HkHostFreezeCkptTrimming(). Database ID: [33]. HkTrimLSN Frozen: [0]

    SOTI MobiControl
    4 years ago
  • 0 votes 3 answers

    enable the usb debugging function

    Hello.We have new smartphones Samsung A12 (android 11, although version 10 =( was announced in the store, because of this the question )I understand that android 11 is not yet supported by SOTI, but the ability to install Mobi Control Enterprise is already present. There was a question, where can you enable the usb debugging function? It is necessary to transfer the apk files of our applications to the smartphone. A smartphone without Mobi Control installed is available for transferring files to a PC. I am attaching screenshots with translation. Smartphone with Mobi Control installed. No "debug by USB" clause Maybe there is some kind of script?

    Android
    4 years ago
  • 0 votes 1 answer

    Webconsole slow after upgrading from 13.4 to 14.4.9

    Hello All, Our team recently updated our QA environment from 13.4 to 14.4.9 this week. After the upgrade we found that the webconsole was a bit slow in reacting to clicks and loading up. The team added in more CPU and more RAM but that didn't seem to improve it much at all. Was wondering what else to look for, would the DB logs need to be truncated/shrink in order for it to be not as laggy/slow?

    SOTI MobiControl
    4 years ago
  • 0 votes 1 answer

    User based enrollment

    hello, we are using mc to manage round 15.000 zebra devices for our drivers and warehouse emplyees. our consumer products like apple iphone or samsung galaxy smartphones are managed by mobileiron. there its possible to enroll the devices user based, the user got an activation link and have to login with his ldap or azure ad credentials to start the enrollment, after this the device is enrolled and assigned directly to the user. for the future it's planned to use only one management plattform but i cant found this option in MC. is it possible to enroll devices user based or not ? thx in advance mark

    SOTI MobiControl
    4 years ago
  • 0 votes 2 answers

    cellular data on/off script

    can we on and off Cellular data via script on Android Enterprise devices ? I heard the API has closed in AE devices. device model sm-A260G I have execute following script but didn't work. writeprivateprofstring DeviceFeature DisableCellularData 1 apply featurecontrol

    Android Scripting
    4 years ago
  • 0 votes 9 answers

    Screen Reader/Talk Back in Kiosk Mode

    Morning, I have been asked to try to get a few tablets ready for a few of our visually impaired employees. Since we are running in Kiosk mode and the launcher needs the patch to launch said program I input the path into the LockDown settings and all it is returning is package not found. Example: Google Accessibility Suite Launch://com.google.android.marvin.talkback I have tried the samsung voice reader as well or the tts and get the same results. Any ideas? SOTI: Version 14.1.6 Agent: ELM  14.2.2.1079     Thanks   Jason

    Android
    4 years ago
  • 0 votes 3 answers

    Remoting

    Trying to remote into Samsung tab with os 11.  Web-based option gives me "Please wait while starting remote" and never starts the remote.  The Legacy option opens and sometimes loads the tablet's detail and then closes. Running Cloud 14.1

    SOTI MobiControl
    4 years ago
  • 0 votes 2 answers

    Do any one facing issue in Search Index Sync “Automatic Search Abort” issue

    The Search index is not getting Auto update daily. we need to sync the search index manually.

    SOTI MobiControl
    4 years ago
  • 0 votes 2 answers

    Does Mobicontrol support SQL 2019?

    Hi, Just wondering if anyone know if Mobicontrol support SQL 2019 yet? Requirement  page still says "consider using Microsoft SQL Server 2016 or later" and list SQL 2016 and SQL 2017 as minimum requirements but the last i heard was that Mobicontrol doesnt support SQL 2019 yet. I did see on the download page 15.4 show up yesterday but today it has gone back to 15.3.3.  Do we know when they are releasing new version and will this have SQL 2019 suppost?

    SOTI MobiControl
    4 years ago
  • 0 votes 2 answers

    Does the order of files matter in Package Studio?

    For Android+ I have setup a package that has files that need to be in place before APKs are installed.  Does the order of files listed in Package Studio matter?  Is the order an install order?  I can't seem to reorder so do I need to delete everything and make sure my file copies are at the top of the list?  Yes I do sometimes get an error that the file is not in place (but not always).

    Android
    4 years ago
  • 0 votes 1 answer

    Custom Reports, i-NET Clear Reports

    Hello everyone, Does anyone know how to configure SOTI as a Data Resource in i-NET Clear Reports to create a custom layout for my reports? I appreciate any provided help. Regards,

    SOTI MobiControl
    4 years ago
  • 0 votes 1 answer

    Google Chrome Update

    Hi, I have android work managed devices (Zebra MC93_ , how can i update google chrome using Mobicontrol

    Android
    4 years ago

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