No Toasts in our Application since Agent Upgrade

PM
Patrick Meinhardt
REMONDIS IT & Services GmbH & Co. KG

Hello together,

we upgraded the android agent to version 14.5.5.1023 on our Samsung Galaxy XCover Pro ( Model SM-G715FN ).

but now we got the problem, that no Toast Messages will be shown in our App. If we activate the administrator Mode, it works. But in UserMode it does't.

The devices are up to date, and with the old agent, it worked. Do you have any ideas, what the reason is?

In android we activated all known settings, that could block it. Thanks for your help

4 years ago
Android
ANSWERS
J
JCMOD@SOTI
4 years ago

Hi Patrick,

Thank you for posting in SOTI Central.

Try changing your Lockdown to an "Activity Suppression" lockdown, this should then allow your toast messages to appear as expected. Here is a brief visual demonstration:

If this post resolves the issue, please mark it as the solution. Also, don't hesitate to reach out if you have any questions or need clarification.

Regards,