Download Failed from Intranet using Soti Surf, while it works from Chrome. Works fine from other sites.

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A. De Decker
Zetes SA (Belgium) - WGK (End User)

Same issue as mentioned a few times already (but cannot find an answer)

With Soti SURF:
Download document from our company website results in "Download Failed"
Download document from any other site, works fine

With Google Chrome:

Download document from where-ever works fine (also from our intranet)

there are several topics on this, from long ago OR very recent, but I cannot find any solution.

4 years ago
SOTI surf
ANSWERS
RC
Raymond Chan Diamond Contributor
4 years ago (edited 4 years ago)

Please provide the version and build numbers of your device agent, as well as of your MobiControl server.

Please also provide information about the options/parameters you've configured for the "Soti Surf" profile payload deployed to your problematic device(s)?

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A. De Decker
4 years ago

This concerns an uptodate 15.2  environment.
But this clearly has nothing to do with the issue as you can find several topics, related to this issue, dated from 2018 to today.
Concering various versions from 13.* to ...

We do NOT block downloads = proof as this works from other sites.

Everything works fine, as long as it is NOT related to our intranet/Sharepoint.