SOTI Surf - Downlaoding as .aspx

JW

Hi,

I've come across an issue using SOTI surf which I suspect may more likely be an issue on the wb application were using but wanted to see if anyone had any thoughts.

We have a web app provided by a 3rd party whereby employees can download files (rota's in this case) that should download in .PDF format. Having tested on Chrome and other browsers it works correctly and downloads as a PDF. However in SOTI surf it appears to download as a .aspx file and subsequently cannot be opened.

I've tested with the latest version of SOTI surf and the issue is still the same. I'm guessing its the way the site itself is dealing with SOTI surf as a opposed to anything that can be changed on the way SOTI works?

Were using Samsung Galaxy X cover 4 devices on Android 7.0

Welcome any thoughts?

7 years ago
Android
ANSWERS
S
SMod@Soti
7 years ago

Hi Joe,

This does sound like a difference in the way the web app handles the download request from SOTI Surf. Are you able to download pdf files from any other website?

Thanks