There's a new home for Articles. Find Articles on Our Product Support Page.
Hi all, Recently in v15 we got new feature that really ncie in Group Detail Location (my MC version is 15.3.0.6711). We can see location of devices in 1 group. One question about this feature, why the location map didn't update itself? I check the Location but 1 device seems not update, i should check curent location myself and after that the location update in map. Is there any method to keep the device location updated automatically everytime we check the group detail location? Thanks & regards, Randy
Having issues with setting up the intent/using Google Chrome to kiosk our web site. It is giving me a blank screen. Here is what I am using so far. I created a Kiosk Profile with Web Filter, Lockdown, and Authentication. Web Filter section I have the website of the Sharepoint site Lockdown section I have this entry (browsers://*.sharepoint.com) and the option to startup automatically at startup. I also have tried these three intent scripts w/o success: Intent://YOURURL#Intent;scheme=https;package=com.android.chrome;end Intent://YOURURL#Intent;scheme=http;action=android.intent.action.VIEW;component=com.android.chrome;end <intent:https://YOURURL#Intent;action=android.intent.action.VIEW;end> Anyone have a suggestion for me?
We are currently trying to automate the release process using the MobiControl API and we've encountered an issue where the Configurations in a Profile get lost when a new Profile Version is created via MobiControl/api/profiles/{referenceId}/packages Our automation process is roughly like this: Get a token.Send POST to MobiControl/api/tokenThis works. Upload a new version of our appSend POST to MobiControl/api/packagesThis works. Retrieve the Packages list for the Profile we want to updateSend GET to MobiControl/api/profiles/{$profileReferenceId}/packagesThis works. Update the Profile, using the list from the step before and updating our app version number to the latest but leaving other packages as isSend PUT to MobiControl/api/profiles/{$profileReferenceId}/packagesThis works BUT we cannot set the Profile Configurations and they do not seem to get copied like when we do this manually in MobiControl WebConsole by doing Edit on a Profile. Assign the Profile to a Device Group to push out the latest version of the appSend PUT to MobiControl/api/profiles/{$profileReferenceId}/assignment So this leaves us with some questions: - Is this a bug where the Profile Configurations don't get copied over to a new Version when using the API? - Is there any way to set the Profile Configurations using the API? Here is a screenshot of how the Profile looks before running the automation process: Here is a screenshot of how the Profile looks after running the automation process:
Hi I have setup an app rule for Romero insurance brokers but the first time you open the app it requires the account to be setup. Can tis be configured within the rule as this has to be pushed to 100 devices
We are trying to create a link to some documents through a lockdown profile on Android Plus. so far I have a link to mobicontrol Launch://net.soti.mobicontrol.androidwork This takes me to the device configuration screen though, and we need it to go directly to the Content library tab to prevent headaches with users. so far I have tried net.soti.mobicontrol.ui.contentlibrary as well as a few similar versions but none work. Apparently you can't link directly to the documents which would be ideal, so I am trying to get the user as close to where they need to be as possible.
Hi, Team, New here. Just wanted to ask if there's any SOTI script available to login user credentials on android application? Device: Honeywell CT60 Android OS version: A7 and A9 We need to do these steps below. 1. wipe application--> Wipeapplication com.app_name 2. start application-->start com.app_name 3. Login using this credentials below to provision the app.#Details needed as below. .Customer Name 'company_name' .Username 'password1' Then we need to Tap "Download" button or Enter to proceed with the provisioning. Is this something that we can be scripted from SOTI? Thanks in advance for your help! Regards, KSC NZ
Hi, We have a problem after Android update to version 11. We are using Samsung T-505 with the latest mobi agent. We don't see notification bar - when I set admin mode and restart a device, notification bar is visible. After next reset with user mode, notification bar is hidden (empty bar). After set admin mode, we can open notification bar (swipe down) only in home page, other page don't have this option. I don't know how I can repair this. Do you have any ideas?
Hi, I have a geofence rule set up that starts an application to send an SMS message when the geofence is entered/exited. I've tried to find a way to include which geofence name in the SMS but am unable to get that information on to the device for the application to read. The application doesn't support intent extras, but this may be the way to go if MC can't do it. What I want is to have a script run when the geofence is entered that updates an .ini file with the name of the geofence, e.g. [Geofence] value=LocationNamehere Has anyone tried this? Any solutions? We're using MobiControl v13 and the devices are mostly running Kitkat. I want a simple, elegant solution. I don't want to use relocation/file sync rules if possible. Thanks in advance Adam.
Device Family Android PlusWork Managed DeviceZebra MC9300, Honeywell CK65Android 10Agent Version: 14.4.0.1028 SOTI version: 15.01.1181 I don't think any profile policy is preventing this At some point in time I would like to get all devices on the same agent version the newest agent on a recently setup device downloaded v 14.4.6.1001 afw#mobicontrol I believe we used as the download command
Samsung w/Android 10 Settings App Notifications Phone - Everything is "greyed out" except App icon badges. No assigned profiles, or packages, why can't I change this setting and how/where do I get control of this setting and other setting like it?
I have a few devices that are almost always offline. these have a very good internet connection (4g). if i go to soti agent on the device and press disconnect, then connect again. then i see the device online for a few seconds and again it goes offline. Mobicontrol Version: 15.1.3.device: bluebird ef500r with android 6.0.1 can you help me with this please.
I used stage now to create an XML file that changes the screen timeout on the devices (Zebra TC21), the test code worked when scanned by the device, but when I used the XML file to create a package using Package Studio and added it to a profile in SOTI, that didn't work. I used a post-install script when creating the package. And by the way, the profile installed the XML file on the device's SDcard but still looks like it did not execute itself. Your help would be very much appreciated. Thank you,
Afternoon everyone. i have an issue with Mobicontrol in that it will not let me request a check-in to any device. we are on version 15.1.2.1035 and it in on premise. a few months back we paid for SOTI to migrate our server to Azure and since then i cannot get any device to check-in also not sure if its related but if a change or create a package this is not immediately pushed to the devices, i believe the only time the devices actually update is when they request a check-in themselves which is currently set to every 2 hours any advice on what to check is much appreciated
After doing a factory reset, I click 6 times on my screen in order to read QR Code (To download Soti Mobicontrol) but it comes out an error message saying qr is not correct. Also I try to enter afw#mobicoltrol on google account window but does not come up after a reset... and if I enroll by downloading agent from docs.soti.net it works but I cant use remote control and apply configuration profile to the device does not work. Any solution? Thanks! Model: SM-J415FN & SM-J530F Android 9 Type: Android Enterprise
Hi there, I'm looking for a possibility to automate the confirmation of the terms and conditions, when enrolling the Samsung Knox E-FOTA One App to Tablets (SM-T505). After installation of the agent via package, I start the agent with a Task ("start com.samsung.android.knox.core.efota"), which works well. In Step 2 of the installation, the user needs to click "Accept and Continue", to register the agent completely. See the following link for details: Samsung Documentation -> Step 2 With "identify_activity" I've received the following activity: com.samsung.android.knox.core.efota/com.samsung.android.knox.efota.activities.EnrollmentActivity But as I'm not an expert, when it goes to scripting, maybe somebody can help me here? Maybe this could work via sendintent? Thanks for your help! Best, Daniel
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
