After doing a factory reset, I click 6 times on my screen in order to read QR Code (To download Soti Mobicontrol) but it comes out an error message saying qr is not correct. Also I try to enter afw#mobicoltrol on google account window but does not come up after a reset... and if I enroll by downloading agent from docs.soti.net it works but I cant use remote control and apply configuration profile to the device does not work. Any solution? Thanks!
Model: SM-J415FN & SM-J530F
Android 9
Type: Android Enterprise
