No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
I just enrolled 1 Zebra TC52 (DO) with google enterprise profile. I have created a configuration profile where I need to block camera (via feature control). The camera stills not blocked despite profile has been applied to device. Any Idea ?
My customer uses an Wifi environment, where each devices is identified by a static address. We now need to bring in around 50 new devices an need to set an individual static ip therefore. I pushed a fusion profile to each device, but how can I individually set the static IP? I do not hope that a need to create 50 separate profiles for this? Thanks for any hint on that
I connected my android plus devices to the SOTI Mobicontrol and my devices are sowing in the Mobicontroldashboard. I can do some simple actions like "Send a message", "Lock" on my devices using Mobicontrol. Now i want to send some configurations like SOTI Surf, Lock Down and some apk files (using package) to the devices. For this i created a profile and set all my configurations and set my package in this profile. But when i try to assign this package to my device , these configurations or packages doesn't get reflected in the devices. Also the dashboard shows that "no devices assigned".i am getting no error message. Screenshots attached. Can you please help me to resolve this issue ? PS: I have disabled my firewall to make sure no port is blocking.
Hi everyone, I use SOTI HUB for sharing documents, after sharing I want to run a script or another procedure to delete the file cache for example powerPoint, Word, PDF. is there a procedure to do that? Thanks,
I've created a profile to install BitDefender antivirus onto around 16000 devices and have been following its progress via the graph in Execution Status. Within the first hour or so, about 5000 devices have reported that the profile has been installed. Since then, a very small number of devices have installed the profile, but there are still over 10000 devices that are in a Pending Install state. The majority of these devices are currently online. When I check the logcat logs on these devices, I do not see evidence that the profile is being applied (e.g. no http request to activate the AV license). What will trigger a device to complete the installation of the profile? "Retry Profile Installation" does not appear to have an effect.
Hi I've just been upgraded to 14.1 and am in the process of creating new rules so that I can build Samsung devices using Managed Google Play Account. The Android Enterprise Bindings has been set, the rule for what apps I need have been created and they all work fine - wiped device enrols and apps are installed. BUT... The profile I have created to enforce encryption, SOTI Surf rules etc is not being installed. It's pointing to the correct folder. There are no errors to show in the log of the profile or the device. What am I missing?
Hello, We've an issue where profiles are getting stuck on "pending" when we update them with a new version of packages (the installation goes through after an while, could take up to 1-2 hours). Have anyone experienced this before, and maybe has an solution for it? SOTI Version: 13.3.3.0.3965
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
