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Recently, we have started to upgrade our TC57s from Android 8.1 to Android 11. The one problem that we have noticed is that the Calculator app package name is changing. The main issue with this is that it is not consistent among the devices we have upgraded and it ends up being one of the two names below. com.google.android.calculatorcom.android.calculator2 The kiosk profile is setup using com.google.android.calculator so any phone using the other one is not finding the app on the kiosk screen and is giving the error "package not found." The app in the Google Play Store only shows installed if the first package name is used, and when I try installing it when it is named the other way, I get an error. What is the best way to resolve this issue? We have considered using another app from the Google Play Store entirely to avoid this issue, but I don't like the idea of using some random app that could be taken off the store at any moment and cause mass issues.
Hello,We are updating our fleet of Zebra TC52 from Android 8.1 to Android 11. FYI, our MobiControl Deployment Server (version 14.1) has no internet connection (on-premise solution). It runs on Windows Server 2016. We had previously SHA1 certificate on this server because there was also several Windows CE devices. This is not anymore the case, we have only Android devices connected to this DS. Problems happens when i try to generate SHA256 certificate to the Deployment Server (and all others) from the new SHA256 root certificate generated 2 years ago. Same case with freshly generated root certificate. This fails (Message of type NullReferenceException). Procedure : in MCAdmin Utility, i clicked on the SHA256 root certificate, clicked on Deployment Server in the Certificate Bindings list, and then "Change" button, then i clicked on "Generate" on the Select Certificate window, and then selected the SHA256 Root CA and "Generate Certificate" and it fails (Message of type NullReferenceException). I already logged a case, the perso from Soti did take remote to see what happened, and nothing more... It doesn't helped me. Have you got an idea ? Another problem : We also have another small issue: the MobiControl lockscreen keeps coming back when using an application, which is annoying for users entering production statements. Thanks
Hi, We have a problem after Android update to version 11. We are using Samsung T-505 with the latest mobi agent. We don't see notification bar - when I set admin mode and restart a device, notification bar is visible. After next reset with user mode, notification bar is hidden (empty bar). After set admin mode, we can open notification bar (swipe down) only in home page, other page don't have this option. I don't know how I can repair this. Do you have any ideas?
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