Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 4 answers

    Contacts removed after agent update?

    I have reports from some users, that the locally stored contacts have suddenly disappeared, and the only thing I can relate it to is the agent update to 15.4.4, which happened on August 2nd. Has anyone else experienced something similar? And is it possible, that the agent update could cause contacts to be deleted from a device?

    Android
    2 years ago
  • 0 votes 4 answers

    How do I uninstall Device Plugins from MobiControl Cloud Instance? Solved

    Hello, When our instanced was setup. I installed multiple plugins because I was trying to get our Kyocera DuraForce Pro 2's devices to work correctly. Unfortunately, this has now become an issue as now when I enroll these devices. It doesn't always download the correct plugin and it's causing a lot of issues. How can I remove these plugins from the instance and just keep the Kyocera Duraforce Pro 2 plugin? I have opend a ticket with support for this among other issues that I'm currently having, and they can't seem to answer my questions or this question specifically. Thanks for the help in advance..

    Android
    2 years ago

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