Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 5 answers

    How to Generate a Report for Available Android Updates Across Multiple OEMs Solved

    Hello everyone, we are currently managing several Android Enterprise devices from different OEMs, including Zebra, Samsung, and Blackview. We are looking for a way to generate a report or dashboard in SOTI MobiControl that shows: The current Android version on each device Whether an Android OS update is available If so, which version the update would bring the device to Unfortunately, we have not yet found a reliable method within the MobiControl console to pull this information across all devices and brands. Does anyone know how to implement this kind of update status reporting in SOTI MobiControl?Is there perhaps a way using Custom Data, Advanced Search, or any scripted solution via StageNow, OEMConfig, or SOTI Hub? Any tips or examples would be greatly appreciated. Thanks in advance!

    Android
    4 months ago
  • 1 votes 9 answers

    OS Update via "Send Script" not working.

    Hi there,  we are trying to run the OS update remotely instead of having to manually do it (removing screws, inputting SD card etc). There are 2 steps to this: Download the correct Android OS Version from the File Sync server when enrolling. Only downloads the file if the condition is met.  2. Send a script to the device to install the zip file it has just downloaded. (This is where we are having issues)            The issue we are experiencing is that it does not install the zip file when sending the script. The script does send but does not start the installation. The fix we have found at the moment is to do a factory reset to the device and then send the script again. That works, however is there a better solution to this problem or does anyone have any experience with this?  Appreciate any and all help! Thanks!

    SOTI MobiControl
    a year ago

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