No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hello everyone! We’re looking for advice on the best method to update the Soti MobiControl agent and plugin on Android Classic devices. Ideally, the update process should allow segmentation (by version), for examle: 10 devices with the n-1 version 50 devices with the n-2 version The rest of the devices with the n-3 version And be fully automated. Any guidance or best practices would be greatly appreciated!Regards.
Hi everyone, We need to schedule the deployment of a specific profile to different sets of devices on separate days. The deployment should always take place between 23:30 and 06:00 (Spanish time) to minimize operational impact. We have already tested the "Custom Deployment Schedule" option, but it does not work as expected.Our console version is 2025.0.3.1026. Example schedule: Day 1: Deploy to devices A and B between 23:30 and 06:00 (Spanish time). Day 2: Deploy to devices C and D between 23:30 and 06:00 (Spanish time). Day 3: Deploy to devices E and F between 23:30 and 06:00 (Spanish time). Please confirm if this deployment schedule can be configured accordingly or if any additional information is required. Thanks in advance!
Hi everyone, We need to deploy profiles and applications to devices based on both the user and the path, for example: (User A and Path A) or (User B and Path B) We can’t achieve this using the Devices or Users tabs, since the conditions are added together rather than combined as “user AND path.” The only possible approach we’ve found so far is using filters.We can get the user from the Device Name (as we rename each device with the user’s name), but we can’t find a way to retrieve the Path. Does anyone have any ideas or suggestions?One possible solution could be using Custom Data, but in that case, we’d need something on the device that automatically writes its Path. Thanks in advance!
Just after some advice if possible. We're trying to enrol and start using Samsung Galaxy Tab Active 3's using Android Classic enrolment (we have good reason currently but will opt not to go into any specifics on this). Those devices are running Android 13 on February 2023 security patch. We have only one live user currently and one test device in hand. The test user has periodically complained that the lockdown has crashed with a message saying that the menu could not be loaded and to contact an administrator. This is happening at awkward times and often when support for the individual isn't available. It can only be fixed if the lockdown is revoked and then re-applied. Agent version 15.3.1 Just wondering if anyone else has experienced this and has a work around? Not sure if this is a bug, whether the lockdown itself is at fault or whether something in the OS is corrupting the menu? I notice in Android 13 that you can select the default home screen between MobiControl and One UI - you can set it to MobiControl but on reboot I don't think its always retaining that setting and I have noticed periodically One UI gets set again. Not sure what the default should actually be and if this impacts the agent/lockdown at all. At a bit of a loss really and not wanting to go fully live until the problem is worked out. I was going to set something to maybe get the agent to log some more debug information to see what the culprit may be but have forgotten how to set up more logging via the agent for Android Classic. Thanks
Hi All, We are starting to use Android for our Handheld barcode devices, at the moment Honeywell EDA61K, Unfortunately are the users complaining that the brightness not are high enought, so i would like to force the brightness to max at all time with Mobicontrol, Have anybody tried to do that, or can't point me in the direction. The devices are installed as Android Classic, and we already have a lockdown menu and programs installed through Mobicontrol on the devices, so perhaps it's only a script we need to add to the lockdown menu. Our System: Mobicontrol 15.3.0.6713 Honeywell Devices - Android 9 Device agent and Plugin 15.1.1.10.31 Best Regards Matthias S.
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points
Highly experienced members with valuable inputs. Should have more than 700 points
Beginners taking the initiative. Should have more than 500 points
