Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 5 answers

    All devices cant keep up the connection to the server

    Hi all, After installing the latest windows updates and restarting the Server, the MobiControl Search Service couldn´t be started anymore because "the host refused the connection". After reinstalling the same version of MobiControl the MobiControl Search Service starts properly, but our devices  cant keep up the connection to our server. In the device logs it says, that every device do connect to the server, but cant even keep it up for a second (this happens every 10 sec for all devices): Furthermore we are not able to enroll new devices, kinda bad because we got some new iPhones for our employees and they cant enroll them... MobiControl Version: 15.3.1.1151 OS: Microsoft Server 2019 MS SQL Version: 15.0.4123.1 Devices: iOS14 +, Android 4.4.4 and 9, WindowsCE6 and 7

    SOTI MobiControl
    4 years ago
  • 0 votes 1 answer

    Upgrading 13.4 to 14.1 release - Getting "Feature transfer error Error: Catastrophic failure" during setup.exe Solved

    As the title suggests, I am having an issue with the 14.1 installer exe so far and am unable to determine if this is related to the upgrade process, the .exe or the actual Server 2016 environment. I have tried to upgrade to 14.1 with 13.4 services stopped and also tried uninstalling 13.4 and executing the 14.1 setup.exe. The error message seems to signify that it's unable to locate "ABSMethodAndMethodFileTables.sql" but I cannot verify the directory since it's abbreviated. I have also just verified server integrity by installing 13.4 fresh again and setup proceeds until completion just fine. I will be exploring if this may be a permission issue to the ABS directory in C:\Users\<user>\AppData\Local\Temp\<UID>\ABS\.sql. For now, I may have to resort to 13.4.

    SOTI MobiControl
    7 years ago

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