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I looked up the ports here - https://www.soti.net/mc/help/v14.0/en/setup/installing/network_ports.html and was unable to determine what the outbound (from device to server) port is being used to communicate during enrollment.
Hi, there's a problem by enrolling new devices with Android Enterprise and the new client 14.4.1.1064 on a 15.1.0.3416 server. (a server update not possible - Windows Server 2012R2...) No Remote Control: No Enterprise Binding:
Hello all, here, we work with mobicontrol on version => 13.3.0.3454. We have a lot of devices model zebra tc 75x with a client mobicontrol on version 13.5.0 build 1677 All works fine but we'd like to identify the device who aren't connected since a period of time. For to resume, all our device sync every 15 minutes with our system and we need to send some datas to other third party. But for some reason, if the device can't sync (device not connected => no gprs, device are in a building, ...) for a period of time 3hours we receive some PENALTY .. :-( For this reason, we'd like to identity the device who aren't connected since for exemple > 2h and force a sync .. I've look on the report tab inside the mobicontrol administration and find some utils report but not exactly what i want .. How i can make a report with this information ? thanks
Hello all, I have a tablet Panasonic FZ B2 under android 6.0 On this tablet , i have a mobicontrol client on version 1330 1110 since several month. All works fine but we need to update the tablet with some news feature and restriction. we 'd like to update this tablet with soti surf and new version of client mobicontrol. For this, i have create a profile and on this profile i have put inside two packages (package studio) - first position : client mobicontrol on last version - second position : soti surf => download from the site (https://docs.soti.net/soti-mobicontrol/downloads) result is client is well installed and connected but ...soti surf isn't installed ...and no information about what's happen's ... no error, profile is on status installed. If i change on profile the order of installed package : - soti surf - mobicontrol client Result is the same ...soti surf not installed Of course, if i installd all apk manually all works Any idea ? thanks
I have a conundrum? I have a Samsung Galaxy Tab Active 2 running Android 7 and it has MobiControl client 13.5.1.1044. It has a lockdown screen and MobiControl is one of the apps available. All other apps open as expected but MobiControl does not. The screen just flashes and returns to the lockdown screen. This has only happened to one device but cynical experience says it could become an issue. I have other Tab 2s on this and other clients running fine. Also Tab 1s again with no issue. The link on lockdown HTML is launch://net.soti.mobicontrol.elm.samsung. If I disable the lockdown screen and open the client it opens fine. Server is 14.1.4.1693 running in the cloud. I'm open to suggestions
Hi I want to set up support details for our Service Desk on the Support screen in the MobiControl agent. We did it years ago when we hosted version 9 on Windows CE devices (those were the days), but now on cloud hosted v14.1 I cannot find a setting to do this. Hopefully it's me missing the blindingly obvious. Eddie
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