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Profile with two apk => just one is installed !

Solved
C
Christophe
Post & Telecommunications Luxembourg

Hello all,

I have a tablet Panasonic FZ B2 under android 6.0

On this tablet , i have a mobicontrol client on version 1330 1110 since several month.

All works fine but we need to update the tablet with some news feature and restriction.

we 'd like to update this tablet with soti surf and new version of client mobicontrol.

For this, i have create a profile and on this profile i have put inside two packages (package studio)

- first position : client mobicontrol on last version

- second position :  soti surf => download from the site (https://docs.soti.net/soti-mobicontrol/downloads)

result is client is well installed and connected but ...soti surf isn't installed ...and no information about what's happen's ...

no error, profile is on status installed.

If i change on profile the order of installed package :

- soti surf

- mobicontrol client

Result is the same ...soti surf not installed

Of course, if i installd all apk manually all works

Any idea ?

thanks

profiles package client sotisurf
Edited 6 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
6 years ago

Do NOT use .pcg package  to deploy Android+ MobiControl device agent with profile.  Use the "upgrade agent" action item instead.

See if you encounter similar problem if your profile deploys Soti-Surf .pcg package and a second .pcg package other than MobiControl device agent.

Solution
C
Christophe
6 years ago (edited 6 years ago)

Hi raymond, 

Ok i thought that the right way to deplay all type of package ...

I test and i come in a few hours :)

thanks

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