Self Hosted mobicontrol, need to deploy some andoid enterprise devices getting Failed to Install (Incompatible Platform)

DA
David Avery
Focused e.business llc

Hey all
I host a slightly out of date (14.1.5.1284) mobi control server for 2 customers.  It has run very well to date.  I created and manage 2 Android+ apps for them.  This has worked very well on our Zebra TC70x Android 6.1 devices, about 40 of them.

Along comes a new batch of devices.  They are GMS Oreo 8.1 Zebra TC70x devices.  I have updated them with the Mobicontrol Android enterprise agent.  I am able to get the agent to install and the device to enroll.

What I cannot seem t get to happen is a proper profile to install.  If I look at the log for the device, I see "

"Failed to Install (Incompatible Platform)".  
 
I am able to drop the APK on the device manually and it will install.

What I have noticed is that my version of package studio does not have a choice for Android enterprise (Platform is only Android).  I would like for these new devices to have the app managed as it works on the others.  Do I need to do something to my package, or do something else to deploy my profile?  Maybe some sort of custom script?




3 years ago
Android
ANSWERS