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As the title says, I am unable to delete a device from the console, every time I try to delete the device in question, I get a banner that says, "Error sending delete action to device", the system logs show it as a "Business Logic Error"
Hello all, We sent in a device for repair, and it had to be factory reset during the process. Trying to unenroll/delete the device from the Web Console does not work. It falsely shows the device as Active, and when I try to initiate a command, the error I receive is "1 device(s) have no user access rights to execute this action". Under (Global Settings -> MobiControl Search Sync Interval) I tried to force a sync, which seemed to help other administrators, but it did not yield any success on our end. The end goal is to delete this false-active device, and re-enroll it properly into the system. This is an Android device if that makes any difference. Thank you in advance!
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