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Hi there I have an issue with our Zebra TC57. They all have Android 11 as OS. We are using an app policy in order to push out the app on our work managed scanners. The issue is this. In Maps my users are experiencing when pressing the microphone icon in order to give a verbal direction, it does not register. Instead of a "small face" that asks you "where do you want to go" it jumps to "You can try to say the following" and not going any further. Google Maps are allowed to use the Microphone in the settings, and I have updated the playstore. We are using a managed SOTI account to lo into these devices. There is a work-around I have found that works, where you instead of pressing the Microphone you press the search field and then press the Microphone on the keayboard that pop-up. Have anyone experienced to aswell? We are using the SOTI MobiControl 15.6.
Currently we are trialing TC57X devices. We are planning to use these for drivers that need to use Google Maps however I have been told that the screen times out after 30 minutes which means the driver needs to pull over and unlock the device to continue to use maps. I understand a device timing out when an app is not launched however I would assume that if maps is in use a device would stay unlocked? 30 minutes is the max limit within settings. Mobi Version: 15.6.6.1010 OEM 11-42-18.00-RG-U00-STD-HEL-04
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