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Google Maps - Screen Locks - Zebra

ST
Shaun T
Zebra (OVS) - Linde GmbH

Currently we are trialing TC57X devices.

We are planning to use these for drivers that need to use Google Maps however I have been told that the screen times out after 30 minutes which means the driver needs to pull over and unlock the device to continue to use maps.

I understand a device timing out when an app is not launched however I would assume that if maps is in use a device would stay unlocked? 30 minutes is the max limit within settings.

Mobi Version: 15.6.6.1010

OEM 11-42-18.00-RG-U00-STD-HEL-04

zebra google google maps
a year ago
Android
ANSWERS
RS
Rafael Schäfer
a year ago

This always depends on the possibilitys the manufacturer provides thru their oem config.

Zebra has it's MX setup, which is allowing that only for some devices:

But you can check the setting "Stay awake" but not sure if this will do what you want.

Another (strange) idea would be to simulate every x minutes via a task profile an action on the device via intent but i don't have big knowledge of that.

ST
Shaun T
a year ago

Thanks, The only options we have is 30 minutes but that's the max with no option to set it to never but I may have found a solution.

For anyone else that comes across this post; 

A possible solution we are testing at the moment is to enable developer mode on the device. Under developer settings you have the option to enable "Keep device active while charging" could be worded a little different. Essentially device won't go to sleep when on charge which works for us as our devices are dash mounted and on charge. 

May help others.

S
SMMOD@SOTI
a year ago

Hi Shaun,

In order to set the device screen timeout to never you will have to make sure that the device actually has the option presented to it as Rafael has mentioned in his above comment Zebra supports this for a few models under its MX config setting.
So ensuring that you have the option present in the device you can check the same under the device settings and for one of the devices to make sure that model of the device has the option.

Checking for the "Never" Option:

  1. Open your device's Settings app.
  2. Look for a section called Display or something similar. This might also be under Display & Brightness depending on your device.
  3. Search for an option labeled Screen Timeout, Sleep, or something similar.
  4. Tap on the Screen Timeout option and see if there's a choice for Never.
    You can modify the script "Writesecuresetting -sys screen_off_timeout 1800000" below to set the timeout period on the device, note that the ending part of the script which is denoted in the numerical values in minutes converted to milliseconds.

    In your case as you mentioned that the devices are always mounted and are charging you can also try to use the option of "Stay awake while charging" under work managed profile configuration.


   

I hope the suggestions provided helped you answer your query. Please inform us if you require further assistance. 

Additionally, if any response has helped address your inquiry, we kindly request you to mark it as "is solution" so that others may also benefit from this information.

Thank you Rafael for your valuable input.

Thank you for choosing SOTI.

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