No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hello everybody, we do have some iPhones for our mobile workers that a close to boarders. We would like to force active roaming for all EU devices and if possible to stop them from deactivating it. The only Option i found is to disable roaming and stop the user from activating it again. SotiServer 14.2 I tryed the search function but this seems to be more of an Android topic so far?! Thank you very much. Kind regards Mika
Does anyone know why iPhones stop communicating with SOTI? I have seen a number of devices lately, that just stop checking in. At the same time, users are reporting their device passcodes are not being accepted. Requesting a check-in from the device rarely causes them to connect to SOTI, nor does a forced restart. Not really sure why they aren't keeping their 2 hour scheduled connection. Let me know if i can provide any further information.
Forthcoming iOS12 requires all MDM/EMM solutions to use an SSL certificate with minimum key-length of 2048-bit and using at least SHA2 hashing. Is there similar new requirement(s) for the root certificate in the MDM server? In particular, can all iOS 10/11 enrolled devices stay under full control by a v10-13 MobiControl server using length-1024-bit self-signed root certificate, when such devices are upgraded to iOS12?
Hello, Devices running the iOS 12 beta are not able to enroll in soti via DEP or the enrollment URL. They receive the error " Profile Installation failed. A network error occurred." iOS devices that were previously enrolled that were upgraded to iOS 12 do not check into Soti unless the mobicontrol app is opened. I never get a SSL error but I see one is referenced in the article https://discussions.soti.net/kb/ios-12-devices-fail-to-enroll-with-error-an-ssl-error-has-occurred-and-a-secure-connection-to-the-server-cannot-be-made Could this be related to the SSL error?
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points
Highly experienced members with valuable inputs. Should have more than 700 points
Beginners taking the initiative. Should have more than 500 points
