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Hi. Today I installed a new license code. Everything looks fine, but in my enrollment servers I start getting a message about unlicensed servers. Anyone else have faced this situation? Thank you in advance.
Hi, Can someone please explain the Honeywell contract model to me?We have a number of Honeywell CT60 and CT60XP devices.The CT60s are almost all still on Android 9 and I would like to update them to Android 11/12. The download page says that you need a contract to get the download. However, if I click on the Android 11 folder, for example, I can access the download without entering the contract. https://imgur.com/a/SbfDBxO At the same time, the Honeywell site ( https://sps.honeywell.com/us/en/support/blog/productivity/why-you-should-keep-ruggedized-android-devices-os-updated) says that updates are free. Here (https://support.honeywellaidc.com/s/article/How-to-access-Android-10-kernel-files-on-the), on the other hand, it says that you need a contract. Our units do not have this contract and are already 2-3 years old. Can I update them or not?Our dealer said that you have to sign an extra contract for just the Android software. But in the end, none of his customers are doing this because Honeywell can't control it. How are you dealing with this?Our central IT seems to want to buy 200 additional licences to be able to officially download the software. Cheers Maik
How can i view how many MobiControl licenses i have consumed?
I have a problem when I re-enroll Android devices that have been sent to Zebra for repair. I re-enroll the device and I can literally watch Mobicontrol and see that the device is re-enrolled with a new name and the name that it previously was using disappears. I then rename the 'new' device back to the name that I want it to have, and put it in the proper folder to pull down the appropriate profile. My issue is that even though Mobicontrol knows it is the same device being re-enrolled it is still claiming a new license. Every time I re-enroll a device, my number of free licenses is dropping by one, when it actually should just be using the same license it was using before. I've started deleting the device to reclaim the license, and then re-enrolling the device again, but my issue is that this has apparently been going on for quite a while and I probably have 50-100 devices that are tying up two licenses each. Is there a way I can clean out these ghost licenses so I can free them up in the system?
If I install a demo license on a production server it affects the current licenses.
Is there any way to disable the Almost All Licenses Used Announcement? It is super annoying, and there is no way I'm ever going to have less than 95% of my licenses used.
What does a MobiControl license entitle me to?
Is there an additional cost or license required for using SOTI hub with MobiControl?
Are there different licensing options for SOTI MobiControl?
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