Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 2 answers

    Deploying files into the users home/Library folder impossible due to insufficient permissions

    I am trying to deploy a Powerpoint template to the proper directory (/Users/<username>/Group Containers/....) on all managed Macs. Copying the template into the /tmp folder on the Macs works, but.... When I execute the post download script, the copying / moving (with cp or mv) to the proper directory fails due to insufficient permissions of the destination folder (/Users/<username>/Group Containers/....). However, the script is executed as root. So the permissions should be sufficient. But still it does not work.  I researched a little: it might be that this is connected to the security measures on OSX Sequoia. My question: Is there any way to copy the template into the intended folder? Any special tricks with MobiControl? Any hint?

    SOTI MobiControl
    5 months ago
  • 0 votes 5 answers

    Mobicontrol not being able to display MAC of device

    HiI've noticed that some devices that I've enrolled recently do not show the MAC address of the device in the Mobicontrol device details. I use this information to be displayed on the Lockdown screen for support reasons since the MAC address is used in the firewall.MAC randomization is off. Both are running the same Agent version (15.3.3.1069) and are the same OEM version (11-20-18.00-RG-U00-STD-HEL-04) Mobicontrol version: 15.6

    SOTI MobiControl
    2 years ago
  • 0 votes 1 answer

    43 out of 45 macOS devices are "offline" and "agentless"

    I enrolled 45 macOS devices- all via the URL. All but 2 are offline. Why is this?

    SOTI MobiControl
    6 years ago
  • 0 votes 2 answers

    WiFi MAC address

    Hello everybody, Is there a script with which we can find the WiFi MAC address of a device (or preferably a group of devices), without having to connect to WiFi? We're dealing with a large number of Zebra TC75x devices running on Android 6.0.1 which need to be updated to Android 7.1.2. To do that, we'd like MobiControl to push that OS update to them but only when the device is connected using WiFi (because of the large file size). Sadly, the devices are being kept in an area with highlt restricted WiFi access. A new WiFi access point will be setup, secured to only allow specific devices to be connected. It needs the WiFi MAC address to differentiate between devices. MobiControl has a column for MAC Address. But since a large number of devices has been staged using ethernet, and has never been connected to WiFi afterwards, the wrong MAC address is being shown. Is there a script that shows the WiFi MAC address, preferably of all enrolled devices? Can MobiControl tell the difference between an ethernet MAC address and a WiFi MAC address? Zebra TC75xAndroid 6.0.1MobiControl 13.3.0.3454Agent version 13.3.2.1014

    Android
    7 years ago
  • 0 votes 1 answer

    When it is estimated to have the remote control Mac computers?

    With which version of Soti MobiControl can we have this operation

    iOS

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