Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 5 answers

    SafetyNet Attestation failure with Android Enterprise Agent

    Hi all, Recently I've seen an increase in devices which fail the SafetyNet Attestation failure during enrollment with the Android Enterprise agent. These are brand new devices right out of the box including Samsung SM-T515, Zebra TC26 and Zebra TC57. The Android Enterprise agent is version 14.3.3.1038. The Android version is 8 and 10.  I've already maintained the necessary setting in the add device rule to enroll on attestation failure. But why are these devices failing when they are straight out of the box and unmodified? Robert

    Android
    5 years ago
  • 0 votes 5 answers

    ET50 - Android - Enrollment Issue - SafetyNet Compliant

    Hello- I have a device which is having a tough time getting enrolled into Soti MobiControl. When I create an add device rule, and try to enroll it, I receive an error that says "enrollment failed, this device is not SafetyNet Compliant. Please Contact your System Admin." Any Ideas on why this could be happening?

    Android
    6 years ago
  • 0 votes 5 answers

    LG smartphones enrolled to SOTI 14.3 failing SafetyNet compliance Solved Locked

    Hi all, I am testing SOTI Mobicontrol 14.3 and testing enrolment of AE smartphones. When testing LG smartphones (K4/K8/K9), the smartphones are encrypted, factory reset or straight out of the box, they are failing to enrol with the following SOTI Agent message; "Enrollment Failed. This device is not SafetyNet compliant. Please contact your system administrator." I know I can simply tick the box to still enrol the devices but that would defeat the point of the SafetyNet feature.  Has anyone else hit this yet? I will check this with SOTI later today. John.

    Android
    6 years ago

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