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HI All We are looking to stage/enroll a few thousand devices and we don't want to load all the applications etc at the staging site. Instead, rather have a button on the lockscreen that triggers a move by the user, to the live/infield folder where it will adopt the policies it needs and download the applications etc. Has anyone done this before? Is it possible? Your assistance will be much appreciated.
Hello Soti community, After several years of talking about it, I may now have the opportunity for a staging wifi. This of course opens up a few doors in terms of automation and improvements. Our Soti server is an OnPrem installation which is not accessible from the internet.Is it sufficient for the staging wifi if it only reaches the Mobicontrol server?Are all other necessary servers/ports then routed from the Mobicontrol server or do I also have to get there from the staging wifi like the google services? Or somewhere else? (https://www.soti.net/mc/help/v14.2/en/setup/installing/network_ports.html) We only deal with Android Plus and Enterprise devices from Android 8 to 12. Best regards Maik
I see in the profiles tab there's an option to export the profiles list as a .csv file but how can I download the .cp file for MobiControlStage?
Hello Everyone, Can someone suggest on this error that we are getting while enrolling android devices. Last Staging Error # 3 Possible problems :- A File or folder that is needed for staging could not be found. Original Error :- Batch decoding -Exception, Could not decode profile date The same Stagenow barcode working fine until last week and there isn't change anything but it now stopped working and getting below error attached in picture.
Hi, we have about 1000 MC33 with Android 8 Now our new purchase has only Android 10 MC33 devices. Our problem is now i cant stage the Android 10 devices when the DeploymentServer certicate is SHA-1, so we changes to SHA-2 and staking worked. But after changing to the SHA-2 certificate the Android 8 devices cant connect to SOTI anymore. Any solutions ? Kind Regards
Dear Soti community, since about 2 weeks I have trouble to install new devices. I use the same WiFi settings since about 6 months. I also talked to my colleagues from the internal IT network department - "They changed nothing at the WiFi infrastructure." My setup: Test-System - SOTI MobiControl 15.1.3.1021 - Agent: 14.1.5.1059 Prod-System - SOTI MobiControl 14.3.2.1171 - Agent: 14.1.5.1059 Here are some infos about my test devices:- Honeywell CT60 (Brand new device and already existing device9- Android 8.1 Build 129- Android 8.1 Build 180 Device Config (both staging profiles): As I said - I use this settings for about 6 months. After scanning my barcode, my normal device settings are applied first. After that a "Wait for network" task is running. Here is the problem: Sometimes the CT60 device use the connection for about one second and disconnect form the WiFi connection. Then the device is retrying to download the device agent again and again... 2nd scenario: The WiFi connection will be not established. In both cases the WiFi symbol is briefly displayed in the upper right corner and then disappears. However, as soon as I manually configure a device and also manually enter the WiFi settings, I can easily authenticate to WiFi and the connection remains established. I hope somebody of you had such a problem before and can help me. Of course the colleagues from the network department say that it is because of MY barcodes and configurations. But I can't imagine it, because these settings worked without problems for more than half a year now.
Hi there, we'll use devices from other manufacturers than Zebra too. So i got a Samsung A50 with Android 9. We passed the Google-Settingsmanager with the minimum of settings to made (no Google account; we don't need it for now; no Wifi Settings etc.). We installed the mobicontrol APK on the device and scanned the barcode from Mobicontrol Stage. Then we get the error, that the wireless settings are not able to be set. Mobicontrol got all permissions we're able to give in the App-Tab on device. Mobicontrol is set as deviceadministration App too. But no chance to get the wireless settings set. Is there something we can do or must we set it manually everytime? The device is asking for connection to ELM, do we really need this or is there a way to use it without ELM?
Hi, We have recently started staging a number of Android devices with Managed Google Play accounts, and today found that all of the devices were getting stuck for quite a long time at the pending action "configuring google account" phase of staging. We have staged a handful of devices at a time before with the odd device struggling at that bit, but never have we had the entire lot grind to a halt! Is this something people have seen before?
Hey There, we're facing an issue with the Soti Stage Programmer. We use the App to stage our TC20 Devices. Unfortunately the proxy settings are not pushed to the device and it will end with "no internet connection". Anyone facing the same problem? BTW: The generated QR Code is not "encrypted". If you scan it, you'll get the Wifi-Password and anything else as plain Text :-( Thanks
Hi, i have a problem with the device name. i have a zebra / symbol MC92 CE7 installed with an agent and everything works perfect. only when i want to reinstall the scanner with a diffrent agent (and diffrent device name) the scanner keeps the 'old' device name. the rest of the 'new agent' is working fine. like device target. Old device name ( agent WH700 / target folder wh700_staging) : MC92N0CE_WH700 new device name ( agent WH100 / target folder wh100_staging): MC92N0CE_WH100 what did i do: factory reset the device (mc92) delete device from soti when it is offline reinstall the device with the new agent (agent wh100). check if the device installed the new agent --> Yes device name still MC92N0CE_WH700. NOT correct device location WH100_staging. Correct. anyone an idea?
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