Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 4 answers

    A web browser could not be found

    Hello community, Have someone of you ever seen this issue? We want to migrate this TC70 with android 8 from an MC v14.5 to the new v15.5 server. Both server are onPremise in an internal network.The devices doesn´t have a connection outside of the internal network. We try to migrate them just by unenrolling from the old server and enter the new Enrollment ID into the new one. We didn´t tried the Enrollment URL yet. Do you have any ideas what we can do? In our case is no opportunity to factory reset the devices and enrollment with StageNow or semthing. We have files which we want to keep alive on the devices. 

    SOTI MobiControl
    3 years ago
  • 0 votes 1 answer

    Agent disconnects and reconnects continuesly and reboots device randomly since last agent updates

    Agent 14.4.3 Build 1074Mobicontrol:  15.2.1.1094Device:  TC700HSince the last update of the agent we are running in a few issues- random device reboots- randomly disconnecting the agent and reconnecting what forces apps to close.This behaviour causes delays in picking because of the reboots.  Is this already reported/is there a fix available

    Android
    4 years ago
  • 0 votes 2 answers

    Zebra TC70 with Android version 5.1.1 unable to use AFW#mobicontrol? Solved Locked

    Greetings, We currently have Zebra TC52's and Samsung Galaxy Tab A that we enroll with no issue and use our Managed Google Play store, but our Zebra TC70's were AOSP devices and were unable to take advantage of the Managed google play store. I have upgraded a TC70 to Android 5.1.1 and switched to a GMS build, following Zebras release note instructions. When I try to use the AFW#mobicontrol tag in the device setup I am prompted with "Android version on this Device is not compatible with work accounts." Everything I can find says that this version of Android should be supported. Is there another avenue to getting these devices on our Managed google play? Are specific devices potentially not supported? Greatly appreciate any insight, and please let me know if I can provide any additional information. Thanks!

    Android
    5 years ago

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