No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hello, we are experiencing tough timeout times from SOTI MobiControl. Our experts would like to keep a MobiControl cloud session active for more than 5 minutes of inactivity. Is there any chance to change the timeout for the cloud instance? If yes, where? Best regardsMarkus
Hi, i have 2 problems which i cannot solve. The device i use is a samsung galaxy x cover pro with android 10. Frist i want to fix the rotation mode to portrait. But every setting and every script doens't work. I set the setting "screen rotation" off in the profile "security in the "settings manager" or sent a skript like: writeprivateprofstring RcOrientationFix <manufacturer>_<model> <value>-manufacturer is from android.os.Build.MANUFACTURER("ro.product.manufacturer") and falling back to android.os.Build.BRAND("ro.product.brand") if manufacturer is "unknown" -model is from android.os.Build.MODEL("ro.product.model") -value is one of: public static final String DIRECTION_CLOCKWISE = "CW"; public static final String DIRECTION_COUNTER_CLOCKWISE = "CCW"; public static final String DIRECTION_COUNTER_NONE = "NONE"; public static final String DIRECTION_UPSIDEDOWN = "UPSIDEDOWN";UserExample: writeprivateprofstring RcOrientationFix Honeywell_CT60 CW For screen timeout i need the setting, that timeout in every time is after 30 minutes. I set the setting "screen timeout configure by user" off in the settings manager and the setting screen timeout in "authentification" on 30 Minutes. Is there anybody who can help me? Regards!
Currently running MobiControl 14.3.4.1087. In previous versions of MobiControl my organization was able to set the max timeout allowed for the devices as a part of our profile configuration. I am trying to configure a new profile and I cannot seem to find this setting. Does anyone else have this issue or know the solution?
I'm clearly having a senior moment, where do I set the maximum screen timeout for a device in MobiControl. I need to adjust it but cannot the setting in profiles for love nor money. Samsung XCover 4 on Android 7/8 MobiControl 14.1.4.1693
Is there a server side configurable value that controls the timeout of the Remote Control session?
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points
Highly experienced members with valuable inputs. Should have more than 700 points
Beginners taking the initiative. Should have more than 500 points
