Community - SOTI Snap

Community - SOTI Snap

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SOTI Snap Discussions


  • 0 votes 1 answer

    How to disable Exit Single-APP-Mode / Lockdown in SOTI Snap App

    Hi, I have configured a tablet with lockdown so that a SOTI Snap app automatically starts in single app mode. This prevents unauthorized access to other functions. Is it possible to exit this lockdown mode or deactivate single-app mode directly on the device, e.g., if no connection to Mobicontrol is possible (no internet connection)? Or is there a Java code for SOTI Snap that can be used to exit the lockdown/single-app mode? Best Regards Steffen

    SOTI Snap
    4 months ago
  • 1 votes 5 answers

    Adding Soti Snap agent to lockdown screen but after creating package agent application says it needs to update to new version to work Solved

    Hello  I have been working on getting my Soti Snap application on our MobiControl devices using lockdown screen.  I followed the instructions online for adding a soti snap app to the lockdown screen using the enrolment ID with the apk and ini file then creating a package for MobiControl using package studio. Completed the package earlier this year and it was working fine with the lockdown screen, could launch the snap agent and enrol the device to gain access to the application I created. Came back to the project 6 months later and it now says I need to update the soti snap agent to use the agent. I tried to create a new package using the apk you can download from the snap web console in the enrolment section, but this still had the issue. For our environment I need to create a package I can push to our MobiControl devices without needing to update each using the google play store. Our device is fully locked down with access to a few apps, so I need to be able to update the snap agent with a package without involving the google play store. Please see below for the current versions New Version (google play) (2024.3.0 Build30) Version from snap web console (used in package) (2024.2.0 Build14) Can anyone point be in the right direction to get access to the new APK or if there are any other fixes I could try? Regards Noah Baird

    SOTI Snap
    a year ago

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