Zebra - Datalogic Android 14 Enterprise Wifi Issue

IK
ismail kurnaz
mobisis2025

Hello everyone in the SOTI community.
I’m experiencing an issue with the Enterprise 802.1x Wi-Fi profile on Zebra and Datalogic devices running Android 14. The profile works fine on devices with lower Android versions, but it does not work on Android 14 devices.

16 days ago
SOTI MobiControl
ANSWERS
MD
Matt Dermody Diamond Contributor
12 days ago

My guess would be the more restrictive requirements for 802.11x in higher versions of Android. Do you have a Domain explicitly configured? That is a newer requirement for example.

Also, are you able to manually connect one of the A14 devices to the network? Does it work manually, just not via SOTI?

A
ASMOD@SOTI
11 days ago

Dear Ismail,

Thank you for posting on SOTI Pulse.

Many thanks Matt for your valuable inputs.

Google devices running Android 13 and higher, with a Google Play system update version from April 2023 or later. When configuring the Wi-Fi policy, the following fields are required:

  • CA certificate
  • Domain or Alternate Subject

If the required fields are not completed, the configuration fails and you may encounter an error.

 

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