IPSec Xauth PSK / Profile / Android 8.1 / Zebra L10 Work Managed Device

Hi there,

I can't get any further with the assin of my VPN profile. 

I generated a IPSec Xauth PSK profile with all details:

VPN Name

VPN Server Hostname/IP Address

PSKey

Another test with:

Ustername
Password
 
 
Anytime... I get the issue: "Install Failed"
 
 
Logs: "Profile "VPN TEST 2" version 6 failed to install, because all of its payloads cannot be installed."
 
Device is:
Zebra L10
Android 8.1
Agent 15.2.1.1058
 
I tested it with and withoud Lockdown and  Authentication prifle.
 
No chance... 
 
Any idea?
 
Thank you for your help,
 
Sebastian
 
3 years ago
SOTI MobiControl
ANSWERS
RS
Rafael Schäfer
3 years ago

Try to take a look into the Zebra OEMConfig app if this is possible to be setup there or with Zebra mxconfig (xml file).

S
SAMOD@SOTI
3 years ago

Hello Sebastian,

Thank you for your post, and sorry for the delay.

As you mentioned, you are using a Zebra L10 as Work Managed Device.

(As per Android Enterprise Recommended devices, it confirms that your device can be enrolled as AE)

In my server MC 15.5, by creating a Profile => Work Managed => "+" icon => Connectivity => VPN (3) => IPSec Xauth PSK, which matches your test profile, in the window where you have to fill out the details related to your VPN Profile, you can see in the upper part describing this profile the following message:

"Configure IPSec Xauth PSK VPN account settings on the device. This is applicable to only Samsung devices"

Unfortunately, your test will not work with your Zebra device.

Below, I am sharing the screenshots related to the creation of this profile:

VPN: IPSec Xauth PSK (From SOTI Help MC 15.5)

If this post has helped you with your query, you can mark it as resolved.

If you have any questions or continue to face a problem, feel free to reach out to us by raising a ticket.

Thank you

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