Assuming that your devices are enrolled in Android Enterprise Device-Owner mode, have you configured the managed configuration tab in the app policy deploying the Cisco AnyConnect app ?  

For details on what each managed configuration parameter means and how each should be configured properly (e.g. syntax, data type & valid range, etc.), support team for the app (Cisco in your case here) should be contacted to get the relevant documentation.

If you are told that any required certificate should be deployed with MDM directly and not via any of the managed parameters, then you likely can include a new MobiControl profile with certificate payload that specify the certificate file(s) and parameters required.

Hi Gerrit,

Thanks for posting on SOTI Pulse, Thanks Raymond for responding to the post, your expertise and willingness to help are greatly appreciated!

Have you had an opportunity to test the suggested solutions by Raymond , and has it successfully addressed your query?

Are you still experiencing this issue ?

If yes please do let me know 

If not, or If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.