Hello,
I'm looking for an way how to unregister the Zebra OTA account from MC console.

Hello,
I'm looking for an way how to unregister the Zebra OTA account from MC console.

Hi Jinyeol Kim,
just click on RESET there you should be able to remove the account.
Sorry, it doesn't work. Even if click the reset button, I can see the message 'reset is in progress' but it doesn't release. I've tried from different private mode browsers etc but never successed.

Hi,
i had the issue that with 2024.1.1 the FOTA works correctly.
What MC Version are you running ?
2024.1.2 ?
Hi, thank you for your attention.
My MC version's as below.
I would suggest that you should open a support ticket.
It is possible to revoke this connection over the database.
In the last few days I recognize many bugs in 2025.0.
Hi Jinyeol Kim,
Thanks for posting on SOTI Pulse, Thanks Leon Callsen for responding to the post, your expertise and willingness to help are greatly appreciated!
Apologies from our side, for this particular issue we need to investigate further.
We request you to please raise a support case at log a case so that our agent can work on your query as quickly as possible.
Sure thing, I'm working with local agent in my country. If needed I'll open a case.