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Is there a way to disable notifications for SmartDeviceLink?

EH
Evelina Hedberg
Oda Norway A/S

Hi! We're sometimes having issues when connecting Zebra TC57X to car chargers that we get a notification that says:

SmartDeviceLink Core Component USB
No installed apps work with this USB accessory. Learn more about this accessory at http://www.smartdevicelink.com.

We're also getting messages about "Android Auto is available in this car".

We're using this type of charger: https://www.brodit.co.uk/brodit/holders/zebra/tc57/active-holder-with-cigplug-for-zebra-tc57/2106

Is it possible to block these types of pop-ups via Mobicontrol? It's frustrating for our drivers when they get this message blocking the screen when they are in need of Google maps for example.

More info:
Model: TC57X and sometimes TC57
OS: 10-16-10.00-QG-U114-STD-HEL-04 to 10-16-10.00-QG-U142-STD-HEL-04
Mobicontrol: 2024.1.2.1046
Cars: Iveco and Mercedes trucks

Please let me know if you need more information.

4 months ago
Android
ANSWERS
RS
Rafael Schäfer
4 months ago

Are you sure that those are Mobicontrol notifications?

I'm pretty sure that those are Android notifications.

EH
Evelina Hedberg
4 months ago

No, I know they are Android notifications, just wondered if you could block them from Mobicontrol 😊 

MD
Matt Dermody Diamond Contributor
4 months ago
EH
Evelina Hedberg
4 months ago

Thanks! Will look into that after summer 😊 

A
ABMOD@SOTI
4 months ago (edited 4 months ago)

Hi Evalina,

Thanks for posting on SOTI Pulse, Thanks Rafael and Matt for responding to the post, your expertise and willingness to help are greatly appreciated!

Have you had an opportunity to test the suggested solutions by Matt, and has it successfully addressed your query?

If not, or If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.

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