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SIM Card Monitoring and Windows 11 Kiosk Mode

I
IK
veranet2025

 

I kindly request your support on two topics:
1. SIM Card Monitoring on Samsung Android 14/15 Devices I want to monitor SIM card status on Samsung devices running Android 14/15. Using a Signal rule, I can receive email notifications when a SIM card is inserted or replaced. However, I do not receive any notification when the SIM card is removed. Is it possible to track SIM card removal from the device using MobiControl?
 
2. Windows 11 Enterprise LTSC – Kiosk Mode I am testing a device running Windows 11 Enterprise LTSC. The requirement is to configure the device in kiosk mode and run a single .exe application, which I can do without any issues. However, I am unable to switch from kiosk mode back to admin mode. I would appreciate your guidance on this matter. Kind regards,

a month ago
SOTI MobiControl
ANSWERS
RC
Raymond Chan
a month ago

From my past experience and tests, MobiControl has been supporting SIM card removal detection with no probem for many years.  What are the version and build numbers of your MobiControl server and device agent?

 

 

K
KKMod
7 days ago

Hi IK,

Thank you for posting your query on SOTI Pulse.

For the SIM card detection issue, you can utilize alerts rule. However, these two separate queries require detailed troubleshooting and probing, for which I request that you raise a support ticket on support@soti.net. Our Support engineer will assist you promptly.

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