Launching TC53 Camera

Solved
CM
Charles McCutchen
Gildan Activewear NDC

I'm creating a lock screen for a TC53 scanner and I want to add the camera.  I used ADB to list all the packages but nothing I've found will launch the camera.  This is the list of packages from ADB:

package:com.google.android.providers.media.module

package:com.google.android.overlay.modules.permissioncontroller.forframework

package:com.zebra.overlay.touchConfigRROComet

package:com.zebra.tethering.overlay

package:com.zebra.zebravolumecontrol3

package:com.android.calllogbackup

package:com.zebra.esim

package:com.qualcomm.qti.lpa

package:com.qualcomm.qti.cne

package:com.zebra.AudioDesktopService

package:com.android.dreams.phototable

package:com.google.android.overlay.gmsconfig.comms

package:com.zebra.zva.worryfreewificonfig

package:com.android.providers.contacts

package:com.symbol.osx.securestorage

package:com.symbol.mxmf

package:com.android.dreams.basic

package:com.android.companiondevicemanager

package:com.android.cts.priv.ctsshim

package:com.google.android.calendar

package:com.google.android.contacts

package:com.android.providers.downloads

package:com.symbol.csp.audiovoluimgr

package:com.android.bluetoothmidiservice

package:com.google.android.printservice.recommendation

package:com.google.android.captiveportallogin

package:com.zebra.lifeguardotamanager

package:com.google.android.networkstack

package:com.zebra.wfc.service

package:com.android.keychain

package:com.google.android.tag

package:com.symbol.swcomponents

package:com.zebra.files

package:com.symbol.csp.audiomgr

package:com.symbol.scanning.scanningframework

package:com.qti.service.colorservice

package:com.zebra.commontransportlayer

package:com.google.android.apps.wellbeing

package:com.qualcomm.qti.qms.service.connectionsecurity

package:com.qualcomm.qti.confdialer

package:com.qualcomm.qti.devicestatisticsservice

package:com.android.shell

package:com.google.android.ims

package:com.android.settings.bluetooth.rro

package:com.google.android.adservices.api

package:com.zebra.bluetooth.settings

package:com.android.inputdevices

package:com.google.android.ondevicepersonalization.services

package:com.qti.qualcomm.datastatusnotification

package:com.android.bookmarkprovider

package:com.qti.dpmserviceapp

package:com.google.android.onetimeinitializer

package:com.symbol.mxmf.proxyframework

package:com.zebra.valueadd.rsmservice

package:com.google.android.permissioncontroller

package:com.symbol.projectmediaservice

package:com.android.sharedstoragebackup

package:com.android.imsserviceentitlement

package:com.qualcomm.qti.uimGbaApp

package:com.qualcomm.qti.ridemodeaudio

package:com.android.providers.media

package:com.android.providers.calendar

package:com.android.providers.blockednumber

package:com.google.android.documentsui

package:vendor.qti.qesdk.sysservice

package:com.symbol.datawedge

package:com.qualcomm.qti.ims

package:com.google.android.overlay.modules.documentsui

package:com.google.android.keep

package:com.android.proxyhandler

package:com.qualcomm.qti.modemtestmode

package:com.symbol.zebraeula

package:com.google.android.overlay.modules.permissioncontroller

package:com.android.managedprovisioning

package:com.zebra.valueadd.keymappingservice

package:com.google.android.gms.location.history

package:com.google.android.gm

package:com.android.carrierdefaultapp

package:com.symbol.emdk.emdkservice

package:com.android.backupconfirm

package:com.google.android.apps.tachyon

package:com.zebra.zdatafileio

package:com.zebra.networkconnectionmgr

package:com.android.nfc

package:com.zebra.zkeymapper

package:com.android.mtp

package:com.google.android.gsf

package:com.symbol.fusionsettings

package:com.zebra.nfcbatteryswap

package:com.zebra.devicemanager

package:com.android.internal.display.cutout.emulation.double

package:com.zebra.mdna.devicetrackercloud

package:com.android.theme.font.notoserifsource

package:com.qualcomm.qti.remoteSimlockAuth

package:com.microsoft.teams

package:com.qualcomm.qtil.aptxui

package:com.qualcomm.qti.xrvd.service

package:com.qualcomm.qti.xrcb

package:com.zebra.touchpanelui

package:com.zebra.dhcpoptionmgr

package:com.android.systemui

package:com.android.wallpapercropper

package:com.zebra.batteryswapservice

package:com.qualcomm.qti.services.secureui

package:com.microsoft.skydrive

package:com.google.android.dialer

package:com.google.android.overlay.gmsconfig.geotz

package:com.zebra.overlay.touchConfigRROGroot

package:com.qualcomm.qti.uceShimService

package:com.android.internal.systemui.navbar.gestural

package:com.qti.xdivert

package:com.qti.dcf

package:com.google.mainline.adservices

package:com.google.android.calculator

package:com.zebra.zchargeled

package:com.android.settings.intelligence

package:com.symbol.dataanalytics.dca

package:com.qualcomm.timeservice

package:com.symbol.osx.threatdetectionservice

package:com.qti.confuridialer

package:com.symbol.dataanalytics

package:com.google.android.overlay.gmsconfig.personalsafety

package:com.qualcomm.wfd.service

package:com.google.android.apps.wallpaper

package:com.google.android.federatedcompute

package:vendor.qti.imsrcs

package:com.google.android.webview

package:com.google.android.sdksandbox

package:com.android.deskclock

package:com.android.wallpaperbackup

package:com.zebra.batteryswapnotification

package:com.zebra.enrollmentmgr

package:com.android.internal.systemui.navbar.threebutton

package:com.android.egg

package:com.android.localtransport

package:com.symbol.rxloggerutility

package:android

package:com.qualcomm.qtil.aptxals

package:com.google.android.overlay.modules.modulemetadata.forframework

package:com.symbol.WakeupSources

package:com.qualcomm.qti.dynamicddsservice

package:com.symbol.vod

package:com.android.wifi.resources.overlay.yupik_iot

package:com.zebra.location

package:com.google.android.packageinstaller

package:com.android.se

package:com.displaylink.desktop.oem

package:com.android.pacprocessor

package:com.zebra.showcaseapp

package:com.symbol.zebrafolders

package:com.qualcomm.embms

package:com.google.android.safetycenter.resources

package:com.google.android.apps.youtube.music

package:com.symbol.service

package:com.zebra.overlay.touchConfigRROGoose

package:com.android.internal.display.cutout.emulation.hole

package:com.android.settings

package:com.android.bips

package:com.zebra.timecacher

package:com.google.android.partnersetup

package:com.symbol.ntp

package:com.android.internal.systemui.navbar.gestural_narrow_back

package:com.android.internal.display.cutout.emulation.tall

package:com.google.android.networkstack.tethering

package:com.android.cameraextensions

package:com.zebra.securestoragemanager

package:com.symbol.osx.appinstallerservice

package:net.soti.mobicontrol.androidwork

package:com.zebra.osx.powermenu

package:com.android.carrierconfig

package:com.symbol.fusionservice

package:com.android.internal.systemui.navbar.gestural_wide_back

package:com.symbol.ledbrightness

package:com.android.inputmethod.latin

package:com.symbol.wakeupsourcesui

package:com.zebra.licenseuiapp

package:com.google.android.videos

package:com.google.android.ext.shared

package:com.zebra.valueadd.enfc

package:com.zebra.overlay.roundedsq

package:com.google.android.feedback

package:com.symbol.zremotekey

package:com.zebra.beaconconfigservice

package:com.zebra.phone.common

package:org.codeaurora.ims

package:com.zebra.seclockscreen

package:com.symbol.osx.rootdetection

package:com.android.remoteprovisioner

package:com.android.chrome

package:android.overlay.common

package:com.zebra.smartmu.service

package:com.google.android.apps.maps

package:com.zebra.keyeventservice

package:com.zebra.greenmode

package:com.android.musicfx

package:com.zebra.wwan

package:com.symbol.mxmf.csp.analyticsmgr

package:com.google.android.inputmethod.latin

package:com.android.smspush

package:com.google.android.marvin.talkback

package:vendor.qti.hardware.cacert.server

package:com.zebra.zva.wificonfig

package:com.zebra.backio

package:com.zebra.valueadd.batterymgr

package:com.android.providers.downloads.ui

package:com.qualcomm.qti.performancemode

package:com.android.ons

package:com.android.intentresolver

package:com.google.android.apps.docs

package:com.symbol.zcam

package:com.google.android.nearby.halfsheet

package:com.android.dialer

package:com.zebra.oeminfo

package:com.android.certinstaller

package:com.zebra.bluetoothsystem

package:com.google.android.setupwizard

package:com.android.wifi.resources

package:com.android.wifi.dialog

package:com.qualcomm.qti.notificationservice

package:com.google.android.apps.restore

package:com.qti.snapdragon.qdcm_ff

package:com.qualcomm.qti.powersavemode

package:com.android.providers.telephony

package:com.android.wallpaper.livepicker

package:com.android.systemui.overlay.common

package:com.zebra.zvahelper

package:com.qualcomm.qti.poweroffalarm

package:com.android.internal.display.cutout.emulation.waterfall

package:com.symbol.ethernetsettings

package:com.quicinc.voice.activation

package:com.android.cellbroadcast.overlay

package:com.android.settings.overlay.wlan

package:com.zebra.zebracontentprovider

package:com.android.providers.settings

package:vendor.qti.iwlan

package:com.android.phone

package:com.google.android.overlay.modules.ext.services

package:com.zebra.overlay.touchConfigRROSrv

package:com.zebra.displayservice

package:com.android.internal.systemui.navbar.gestural_extra_wide_back

package:com.zebra.smartmu.app

package:com.android.traceur

package:com.zebra.valueadd.adminconfig

package:com.android.contacts

package:com.qualcomm.qti.services.systemhelper

package:com.zebra.server

package:com.symbol.rxlogger

package:com.zebra.regulatory

package:com.android.location.fused

package:com.android.vpndialogs

package:com.android.uwb.resources

package:com.android.cellbroadcastreceiver

package:com.google.android.overlay.gmsconfig.photos

package:com.google.android.tts

package:com.google.android.googlequicksearchbox

package:com.google.android.modulemetadata

package:com.android.settings.overlay.common

package:com.android.wifi.resources.overlay.common

package:com.qualcomm.qtil.btdsda

package:com.symbol.zebravolumecontrol

package:com.android.powermenu

package:com.zebra.smartmu.wfwsupportservice

package:com.android.htmlviewer

package:com.android.vending

package:com.google.android.ext.services

package:com.zebra.licensemgrservice

package:com.google.android.configupdater

package:com.google.android.overlay.modules.captiveportallogin.forframework

package:com.zebra.zebraaudiopowermanager

package:android.qvaoverlay.common

package:android.overlay.target

package:com.zebra.popupcontrol

package:com.symbol.batterymanager

package:com.qti.qcc

package:com.google.android.apps.turbo

package:com.android.wifi.resources.overlay.lahaina

package:com.zebra.mdna.els

package:com.google.android.gms.supervision

package:com.google.android.overlay.gmsconfig.gsa

package:com.symbol.fota

package:com.android.providers.userdictionary

package:com.android.launcher3

package:com.google.android.overlay.gmsconfig.common

package:com.android.cts.ctsshim

package:com.google.android.apps.photos

package:com.android.bluetooth

package:com.qualcomm.qti.workloadclassifier

package:com.symbol.dd

package:com.symbol.osx.osxprovisionservice

package:com.android.internal.display.cutout.emulation.corner

package:com.google.android.gms

package:com.android.storagemanager

package:com.zebra.persistencedataservice

package:com.zebra.zebradna

package:com.zebra.enterprisenfcsettings

package:com.zebra.zcm

package:com.zebra.phone

package:com.zebra.bluetooth

package:com.android.printspooler

package:com.symbol.cu

package:com.zebra.ethtracker

package:com.qualcomm.qti.seccamservice

package:com.qualcomm.qti.uim

package:com.symbol.tool.stagenow

package:com.android.providers.partnerbookmarks

package:com.android.soundpicker

package:com.zebra.datacapturevision

package:com.google.mainline.telemetry

package:com.symbol.scannerfirmwareupdate

package:com.okta.android.auth

package:com.android.dynsystem

package:com.microsoft.windowsintune.companyportal

package:com.symbol.fusionlogger

package:com.symbol.dataanalytics.systemhelper

package:com.android.hotspot2.osulogin

package:com.google.android.connectivity.resources

package:com.google.android.youtube

package:com.android.externalstorage

package:com.zebra.eventinjectionservice

package:com.android.server.telecom

package:com.symbol.osx.proxyframework

package:com.zebra.valueadd.touchservice

package:com.qualcomm.qtil.aptxacu

a year ago
Android
ANSWERS
AS
Alin Sfiriac
a year ago

The camera package for TC53 is com.symbol.zcam.

Depending on your enrollment method, if you don't see the camera app in the app drawer, try to use the script:

enable_system_app com.symbol.zcam
Solution
CM

You win. The script above is a good idea too. 

I would also recommend to (depending on your setup) do the same for com.symbol.tool.stagenow, so you have stage now available for future configuration barcodes or just the wipe barcodes (if needed).

Those are disabled because you don't enroll the devices with provisioning_leave_all_system_apps_enabled set to true.

J
JCMOD@SOTI
a year ago

Hi Charles,

Thank you for posting on SOTI Pulse.

I’m presuming the camera app is working fine without any involvement of an active lockdown configuration.

Generally speaking, we have a script called “identify_activity” which you can use to obtain the bundle ID / app identifier of the app in the foreground. You need to ensure the app is in the foreground of your test device and then send the script and check the “Log” section when viewing the device in the web console.

You will see the identifier there, and you can use that to create a new menu item in your lockdown.

If the camera app is not present on the device. I suggest visiting an article on Zebra’s website  https://supportcommunity.zebra.com/s/article/Enable-Camera-Application-in-Android-Devices?language=en_US. Which outlines how you can re-enable the camera application.

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net

RK
Radim Kadlec
a year ago

Hi Charles,

Have you tried to add org.codeaurora.snapcam?

C
CKMOD@SOTI
a year ago

Hi Charles,
 
Thanks for posting on SOTI Pulse.
Thank you, Radim, Rafael, and Alin for responding to the post, your expertise and willingness to help are greatly appreciated.
We are glad to know that your issue has been resolved. If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.
 
Technical Support, SOTI Inc.