push many wifi certificates to over then 2000 android devices

A
Amine
Lisa Dräxlmaier GmbH

Hello,

We need to push wifi certificate for more then 2000 android devices

Android version

Number of devices

6 1126
9 12
10 653
11 317
12 34

Is it possible to do it through MobiControl via a profile? Or if you have any other method it will be appriciated?

Thank you

a year ago
SOTI MobiControl
ANSWERS

We provide wifi ceritificates to our devices (together with a wifi profile to have all configured on the same time and together) for Android devices.
There you need as well provide an authentication profile if not already exist.

Its a profile called certificates and we have a root certificate and certificate templates on which is all following based on being setup in the console (Global settings - services - certificate authority).

A
Amine
a year ago

thank you Rafael for the quick answer. 

Would you please provide more details

I haven't set it up by my own but our network department did it this way:

  1. Global settings -> services -> certificate authority -> Add the authority and add templates
  2. Profiles -> Certificates -> Add the relevant certificates (Root, Issuing and Wifi) and tick the relevant template
  3. Profiles -> Wifi -> Setup the relevant Wifi with 802.1x Enterprise, the relevant protocol and choose the relevant CA certificate and template (and maybe other settings as well as username/password etc.)
    • We didn't need to provide an authentication profile because they already have one.
  4. provide it to the devices (of course a test device first)

Site node: Our devices where we have enrolled this are Android 10-13, so i don't know about your Android 9 and especially Android 6 devices if they support it.

A
Amine
a year ago

Thank you Rafael

S
SGMOD@SOTI
a year ago

Hi Amine,

Thank you for posting on SOTI Pulse. Thanks Rafael for responding to the post, your expertise and willingness to help are greatly appreciated!
 
Have you had an opportunity to test the suggested solutions and has it successfully addressed your query? 

If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.

A
Amine
a year ago

thank you

still not yet tested just waiting for the environment

A
Amine
a year ago

Hello, 

I still didn't get a succeeded results. I still need a support from SOTI with detailed explanation. The docs in the SOTI site did not help on that.

Thanks for your support

A
AKMOD@SOTI
a year ago

Hi Amine,

Could you let us what type error you are having when implenting this ?

Are you using ADCS certificate?

As you mentioned that you would need support help on this and since thorough investigation might be needed on this matter. I would highly recommended that you log a case so that we can delve deeper into the matter.

We request you to please raise a support case at log a case so that our agent can work on your query as quickly as possible

A
Amine
a year ago

We created a certificate authority

I added this certificate to a profile but it still on pending status on the device and the profile could not be installed

profile with wifi configuration created

can you explain the correct steps to push the wifi-certificates to the devices?

Thank you for your support.

A
AKMOD@SOTI
a year ago

Hi Amine, 

You may check out the following link to see documentation for adding the certificate :

https://www.soti.net/mc/help/v15.6/en/console/system/certificates/add.html

I believe issue probably would be with the certificate configurations so i would suggest you to raise a case [log a case] for the same so that someone can guide you through the whole procedure.

If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.


A
Amine
a year ago

Thank you

Case logged and clarification in progress